Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jael Vazquez

Brookshire,TX

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at Luxe Dental Arts. Skilled in decision-making and performance coaching, I've driven business improvements and project success through strategic planning and effective team leadership. Expert in workload management and motivational techniques, ensuring alignment with company objectives and fostering a culture of excellence.

Team management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, conflict resolution, and performance improvement. Known for reliability and adaptability in dynamic environments. Valued for excellent communication skills and ability to motivate and lead teams toward common goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Leader Manager

Luxe Dental Arts
10.2022 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Oversaw the successful completion of multiple high-priority projects, ensuring timely delivery and client satisfaction.

Dental Assistant

Cambridge Dental
01.2022 - 10.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Assisted in emergency dental procedures, providing critical support in high-pressure situations.
  • Scheduled and confirmed patient appointments.

Dental Assistant

Crown Dental
01.2021 - 01.2022
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
  • Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.

Education

RDA - Registered Dental Assistant

C. Mark Man Dental Assisting School
Sugar Land, TX
11-2020

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Performance coaching
  • Team leadership
  • Decision-making
  • Hiring and training
  • Financial management
  • Task prioritization
  • Task delegation

Certification

International Academy of Biological Dentistry & Medicine Certification BRDA -Oct 2024


Completed 25 CE Hours

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Team Leader Manager

Luxe Dental Arts
10.2022 - Current

Dental Assistant

Cambridge Dental
01.2022 - 10.2022

Dental Assistant

Crown Dental
01.2021 - 01.2022

RDA - Registered Dental Assistant

C. Mark Man Dental Assisting School

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Jael Vazquez