Jaela Johnson

• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Handled cash transactions accurately, contributing to balanced daily financial reports.

Printed dining checks with total due, collected payment and offered receipts to complete transactions.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
• Maintained the clean and orderly dining area for enjoyable guest experience
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

• Cultivated positive guest relations by managing information and orchestrating speedy seating.
• Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
• Provided patrons with estimated waiting times during peak service hours.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Delivered pick-up and curbside orders to guests.
• Answered phone calls to take orders, give information and document reservations.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Maintained balanced cash drawer with correct money values and accurate documentation.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
• Reported problematic guests to management to foster safe and pleasant environment.

• Promoted store promotions and incentive programs to increase overall sales revenue.
• Greeted customers entering store and responded promptly to customer needs.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Assisted customers with returns, refunds and resolving transaction issues.
• Built relationships with customers to encourage repeat business.
• Handled cash with high accuracy and took care to check bills for fraud.
• Performed cash, card and check transactions to complete customer purchases.
• Set up new sales displays each week with fresh merchandise.
• Processed refunds and exchanges in accordance with company policy.
• Maintained current knowledge of store promotions and highlighted sales to customers.

• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Checked product levels and recommended new purchases.
• Greeted store customers and discussed needs.
• Completed inventory accounts to keep records current and promote accurate ordering.
• Consistently lifted materials weighing as much as [Number] pounds.
• Recorded daily activities for inventory control.
• Worked with customers to pack items according to specific desires and requirements.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Minimized product damage during storage and transportation by employing proper handling techniques and equipment usage.

• Promoted independence among elderly clients by teaching them new skills or assisting them in relearning old ones as needed.
• Recorded status and duties completed in logbooks for management.
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Entertained, conversed, and read aloud to keep patients mentally alert.
• Offered companionship and kindness to elderly patients.
• Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
• Provided staff coaching, mentoring, and consultation to enhance performance and professional development.