Summary
Overview
Work History
Education
Skills
Timeline
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Rylee Presswood

Clermont,FL

Summary

Enthusiastic Cast Member that has experience within different industries who provides great customer service to all.

Overview

6
6
years of professional experience

Work History

EC Festivals Food & Beverage - Hostess CM

Walt Disney World Resort
Lake Buena Vista, FL
06.2022 - Current
  • Greet guests warmly upon arrival and answer any questions.
  • Take food and beverage orders efficiently.
  • Handle daily card and cash transactions accurately, and redeem coupons, issue refunds, and void any outstanding transactions.
  • Maintain a clean and organized area that fits within Disney Look.
  • Make sure Guests are satisfied with their purchases, and resolve any conflicts that may arise.
  • Work with a team of other Cast Members and maintain a positive work environment.

Work Study Student

York College of Pennsylvania
York, PA
08.2021 - 05.2022
  • Organized and maintained office supplies, equipment, and materials.
  • Assisted with the filing of documents and records in an organized manner.
  • Completed assigned projects in a timely manner.
  • Maintained accurate records of students.

Team Member - Front of House

Chick-fil-A
York, PA
12.2017 - 05.2022
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Assisted customers with product selection.
  • Rotated through series of different stations based on team needs - drive through window, drive through headset, register, bagging, drinks, etc.
  • Operated radio systems to communicate with the rest of the team.

Education

Some College (No Degree) - Communications And Media

University of Massachusetts Global
San Diego, CA

Some College (No Degree) - Professional Writing

York College of Pennsylvania
York, PA

Some College (No Degree) -

Mansfield University of Pennsylvania
Mansfield, PA

Skills

  • Guest Engagement
  • Customer Service
  • Safe Food Handling
  • Beverage Preparation
  • Effective Multitasking
  • Payment Processing
  • Menu Knowledge
  • Ordering Procedures
  • Menu Memorization
  • Check Payment Processing
  • Food Station Setup
  • Food Inspection
  • Positive and Professional
  • Food Safety Understanding

Timeline

EC Festivals Food & Beverage - Hostess CM

Walt Disney World Resort
06.2022 - Current

Work Study Student

York College of Pennsylvania
08.2021 - 05.2022

Team Member - Front of House

Chick-fil-A
12.2017 - 05.2022

Some College (No Degree) - Communications And Media

University of Massachusetts Global

Some College (No Degree) - Professional Writing

York College of Pennsylvania

Some College (No Degree) -

Mansfield University of Pennsylvania

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Rylee Presswood