Rylee Presswood
Clermont,FL
Summary
Enthusiastic Cast Member that has experience within different industries who provides great customer service to all.
Overview
6
6
years of professional experience
Work History
EC Festivals Food & Beverage - Hostess CM
Walt Disney World Resort
Lake Buena Vista, FL
06.2022 - Current
- Greet guests warmly upon arrival and answer any questions.
- Take food and beverage orders efficiently.
- Handle daily card and cash transactions accurately, and redeem coupons, issue refunds, and void any outstanding transactions.
- Maintain a clean and organized area that fits within Disney Look.
- Make sure Guests are satisfied with their purchases, and resolve any conflicts that may arise.
- Work with a team of other Cast Members and maintain a positive work environment.
Work Study Student
York College of Pennsylvania
York, PA
08.2021 - 05.2022
- Organized and maintained office supplies, equipment, and materials.
- Assisted with the filing of documents and records in an organized manner.
- Completed assigned projects in a timely manner.
- Maintained accurate records of students.
Team Member - Front of House
Chick-fil-A
York, PA
12.2017 - 05.2022
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Assisted customers with product selection.
- Rotated through series of different stations based on team needs - drive through window, drive through headset, register, bagging, drinks, etc.
- Operated radio systems to communicate with the rest of the team.
Education
Some College (No Degree) - Communications And Media
University of Massachusetts Global
San Diego, CASome College (No Degree) - Professional Writing
York College of Pennsylvania
York, PASome College (No Degree) -
Mansfield University of Pennsylvania
Mansfield, PASkills
- Guest Engagement
- Customer Service
- Safe Food Handling
- Beverage Preparation
- Effective Multitasking
- Payment Processing
- Menu Knowledge
- Ordering Procedures
- Menu Memorization
- Check Payment Processing
- Food Station Setup
- Food Inspection
- Positive and Professional
- Food Safety Understanding
Timeline
EC Festivals Food & Beverage - Hostess CM
Walt Disney World Resort
06.2022 - Current
Work Study Student
York College of Pennsylvania
08.2021 - 05.2022
Team Member - Front of House
Chick-fil-A
12.2017 - 05.2022
Some College (No Degree) - Communications And Media
University of Massachusetts Global
Some College (No Degree) - Professional Writing
York College of Pennsylvania
Some College (No Degree) -
Mansfield University of Pennsylvania