Tonya Tunstall
Henderson,NC
Summary
Enthusiastic Canvasser equipped with great people skills and high energy. Delivers above-average results for door-to-door work. Always looking for new opportunities to build connections and exceed objectives. Well-organized and diligent bringing good documentation and problem-solving skills. Helps individuals feel at ease with interviews by being open, genuine, personable, and friendly. Experienced working in challenging environments. Excited about the opportunity for a new career that provides challenges and opportunities for growth. A dependable employee seeking opportunities to expand skills and contribute to company success. Team builder who works well within environments of various cultures, economics, and other diversities.
Overview
9
9
years of professional experience
Work History
Food and Beverage Server/Bartender Supervisor
Bobby Jones Links - Henderson Country Club
09.2015 - 04.2024
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Remained focused, calm and professional during peak rush hours.
- Anticipated customer needs and responded accordingly to increase customer satisfaction.
- Learned and followed local alcohol/liquor laws to keep restaurant compliant with regulations.
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety standards and protocols crucial for handling food and beverages thereby maintaining safe and sanitary environments for customers and staff.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
- Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed new signature cocktails to support bar marketing brand and increase profits..
- Carried out complete opening, closing and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
High School Diploma -
Northern Vance High School
Henderson, NCSkills
- Survey taking
- Travel experience
- Data Gathering/Entry
- Client Relationship Building
- Documentation
- Special Event Coordination
- Ordering Procedures
- Suggestive Selling
- Teamwork and Collaboration
- Professional Demeanor
Timeline
Food and Beverage Server/Bartender Supervisor
Bobby Jones Links - Henderson Country Club
09.2015 - 04.2024
High School Diploma -
Northern Vance High School
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