Microsoft Office
Noemy Johnson
Supervisor
Saint Paul,MN
Summary
Excellent motivational team member, dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers. Superior work ethic combined with resourceful and upbeat nature.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Shift Supervisor
Starbucks
Minneapolis, Minnesota
02.2016 - 11.2022
- Inventory Management
- Data Entry
- High Volume Customer Service Roles
- Strong Interpersonal Skills
- Trained new employees and delegated daily tasks and responsibilities
- Completed store opening and closing procedures and balanced tills
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
- Completed daily financial activities and prepared weekly reports for management to inform decision-making
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
Kitchen Corp Member
California Conservation Corps
Old River, CA
01.2015 - 01.2016
- As a cook; food prep, cleaning and sanitization of kitchen and dining room as well as appliances, baking, blending drinks, washing dishes.
- As a regular Corps Member; trail building, maintaining trails, salmon restoration, maintaining highway, fuel reduction
- As a supply Corp Member; restock, take inventory, repair of items, handle exchanges, issue gear.
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Self-motivated, with a strong sense of personal responsibility
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
- Developed strong organizational and communication skills through coursework and volunteer activities
Education
Bachelor of Science - Research Psychology
Arizona State University
05.2018 - Current
High School Diploma -
Premier Academy
Apple Valley, CA 09.2010 - 06.2011
Apple Valley High School
Apple Valley 09.2007 - 06.2010
Skills
Customer ServiceInventory ManagementData Entry
Microsoft Office and other Office Programs
Adobe
Customer focus & orientation
Cash Handling
Daily Reporting
Goal-Oriented
Survey Taking
Informational Brochures Distribution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Received partner of the quarter of the district for my excellent customer service.
- Supervised team of 6 staff members.
Software
Google Docs
Adobe Photoshop
Timeline
Bachelor of Science - Research Psychology
Arizona State University
05.2018 - Current
Shift Supervisor
Starbucks
02.2016 - 11.2022
Kitchen Corp Member
California Conservation Corps
01.2015 - 01.2016
High School Diploma -
Premier Academy
09.2010 - 06.2011
Apple Valley High School
09.2007 - 06.2010