Excellent motivational team member, dedicated to providing the highest standard of service and creating a warm and welcoming environment for customers. Superior work ethic combined with resourceful and upbeat nature.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Shift Supervisor
Starbucks
Minneapolis, Minnesota
02.2016 - 11.2022
Inventory Management
Data Entry
High Volume Customer Service Roles
Strong Interpersonal Skills
Trained new employees and delegated daily tasks and responsibilities
Completed store opening and closing procedures and balanced tills
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
Completed daily financial activities and prepared weekly reports for management to inform decision-making
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
Kitchen Corp Member
California Conservation Corps
Old River, CA
01.2015 - 01.2016
As a cook; food prep, cleaning and sanitization of kitchen and dining room as well as appliances, baking, blending drinks, washing dishes.
As a regular Corps Member; trail building, maintaining trails, salmon restoration, maintaining highway, fuel reduction
As a supply Corp Member; restock, take inventory, repair of items, handle exchanges, issue gear.
Assisted with day-to-day operations, working efficiently and productively with all team members
Self-motivated, with a strong sense of personal responsibility
Demonstrated a high level of initiative and creativity while tackling difficult tasks
Developed strong organizational and communication skills through coursework and volunteer activities
Education
Bachelor of Science - Research Psychology
Arizona State University
05.2018 - Current
High School Diploma -
Premier Academy
Apple Valley, CA
09.2010 - 06.2011
Apple Valley High School
Apple Valley
09.2007 - 06.2010
Skills
Customer Serviceundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Received partner of the quarter of the district for my excellent customer service.