Jaelah Wyatt
Richmond,VA
Summary
Dynamic professional with experience and is desired to throughly express my knowledge, training, and skills. Proven ability to enhance team productivity through effective communication and problem-solving. I am a self- motivated professional seeking a full time position to purposefully lead with success.
Overview
5
5
years of professional experience
Work History
Mail Handler
United States Postal Office
Sandston, VA
11.2020 - Current
- Utilized hand-held scanners to track and manage package deliveries.
- Actively assisted in loading and unloading mail from transport vehicles.
- Maintained organization of work area to ensure safety standards.
- Followed safety protocols while handling postal equipment.
- Successfully worked and completed task within tight deadlines and a fast-paced environment.
- Tailored safety protocols while handling and sorting mail.
- Professionally generated and enhanced customer satisfaction, informing customers with inquiries regarding the status of their mail and issues.
- Ensured secure handling and confidentiality of sensitive mail, protecting customer privacy.
- Improved team productivity through effective communication and collaboration.
- Adapted quickly to varying workloads while maintaining attention to detail.
Marketing Agent
Colonies of Williamsburg
Williamsburg, VA
04.2024 - 01.2025
- Generated target marketing materials to capture customers and improve community engagement.
- Engaged in organizing promotional events to enhance visibility, understanding, and participation.
- Managed market research to identify trends and preferences of customers.
- Partnered with team members to execute social media campaigns and enhance online presence.
- Review feedback from customer surveys to increase marketing strategies and community involvement.
Education
Bachelor of Science - Health Services Management
Norfolk State University
Norfolk, Virginia, VA05.2025
High School Diploma -
Charles City High School
Charles City, VA06.2019
Skills
- Handling and sorting mail
- Team collaboration
- Problem-solving skills
- Workplace safety
- Confidentiality awareness
- Teamwork
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Active listening
- Safety protocols
- Professionalism
Languages
English
Native or Bilingual
Timeline
Marketing Agent
Colonies of Williamsburg
04.2024 - 01.2025
Mail Handler
United States Postal Office
11.2020 - Current
Bachelor of Science - Health Services Management
Norfolk State University
High School Diploma -
Charles City High School