Jaelen Moore
Slidell,LA
Summary
Results-driven professional with a proven track record. Offering experience in a multitude of different workforces, I excel in project management, problem-solving, consumer marketing and organizational leadership. Known for my ability to increase efficiency, drive revenue growth and bring together a team respectfully and efficiently. Adept at Windows Os, POS systems, stat sheets and customer relationships. Committed to continuous learning and staying abreast of industry trends. Eager to bring my passion, skills, and dedication to a dynamic team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Catering Captain
Bon Appétit
Seattle, WA
10.2022 - 09.2023
- Operations
- Inspected work areas regularly to make sure they were clean, organized and properly stocked with necessary supplies.
- Provided guidance and direction to kitchen staff regarding proper meal presentation techniques.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Distributed food to service staff for prompt delivery to customers.
Operations Lead
Corporate starbucks SSC
Seattle, WA
01.2022 - 10.2022
- Skilled in inventory management, shipping and taking deliveries, knowledge in handling invoices.
- Performing root cause analysis of any problems encountered in operations.
- Engaged employees to create safe, energetic work environment through feedback and recognition.
- Overseeing the implementation of new systems or technologies that increase efficiency or reduce costs.
- Evaluated and reported on department metrics to upper management.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Analyzed key performance indicators to identify effective strategies.
Sanitation Lead
Starbucks corporate SSC
Seattle, WA
11.2020 - 12.2021
- Making sure work stations and machines are matching FDA standards
- Conferred with management and subordinates to resolve problems or complaints.
- Enforced good manufacturing practices throughout the facility and ensured compliance with applicable regulations from local health departments and other regulatory agencies.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Collaborated with other departments regarding new product launches and changes in production process that may affect sanitation protocols.
- Periodically reviewed safety data sheets related to chemicals used in the facility's sanitizing process.
Cart Associate
Sam's Club
Slidell, LA
03.2018 - 11.2020
- Client engagement, Relationship building
IT Consultant
Bulk systems and services inc
Slidell, LA
02.2014 - 10.2020
- Small time IT work, setting up computers, troubleshooting, hardware repair and upkeep
- Reviewed program plans to develop and coordinate activities.
- Analyzed client's current system infrastructure and identified opportunities for improvement.
- Performed research on latest technologies and trends in the IT industry to make recommendations to clients.
- Conducted user training sessions to ensure that all users were able to use new technology efficiently.
- Examined metrics and prepared IT project progress reports.
Waiter and Cashier
IHOP
Slidell, LA
06.2017 - 02.2018
- Followed all safety and sanitation regulations when handling food or drinks.
- Assisted in seating guests at tables or booths.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Informed customers of daily specials in an engaging manner.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Journeys Sales Associate
Journeys
Slidell, LA
05.2015 - 09.2015
- Sales: shoes, socks, clothes, accessories
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Bagged or packaged purchases and wrapped gifts.
- Provided accurate information about products, prices and services.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High school or equivalent -
Slidell High School
Some College (No Degree) - Coding
Operation Spark
New Orleans, LASkills
Excel (2 years)
- Customer Service (2 years)
- IT support (6 years)
- Quality Assurance
- Project Management
- Sales Management
- Business developement
- Computer software Knowledge
Certification
- Microsoft Word, 05/01/17, Present
- Microsoft Excel, 05/01/17, Present
- Driver's License, 02/01/18, 11/01/23
- Food Handler Certification
- NDT Level II
Timeline
Catering Captain
Bon Appétit
10.2022 - 09.2023
Operations Lead
Corporate starbucks SSC
01.2022 - 10.2022
Sanitation Lead
Starbucks corporate SSC
11.2020 - 12.2021
Cart Associate
Sam's Club
03.2018 - 11.2020
Waiter and Cashier
IHOP
06.2017 - 02.2018
Journeys Sales Associate
Journeys
05.2015 - 09.2015
IT Consultant
Bulk systems and services inc
02.2014 - 10.2020
High school or equivalent -
Slidell High School
Some College (No Degree) - Coding
Operation Spark