Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaelen Sullivan

Carson,USA

Summary

Dynamic retail professional with extensive experience at large retailer, excelling in client relationship management and visual merchandising. Proven track record in driving sales performance and executing successful product launches. Skilled in project management and inventory oversight, consistently delivering engaging customer experiences and exceeding sales targets.

Overview

3
3
years of professional experience

Work History

Department Assistant/ Retail Manager

Original Green Cross
Harbor Gateway, CA
06.2025 - Current
  • Managing company clothing projects through collaboration with media & design team, contracted company manufacturers, and management
  • Facilitating the production of company/brand clothing through communicating and working with manufacturing clients to produce promotional and engaging merchandise
  • Overseeing merchandise production from start to finish, collaborating with management to plan events for product launch and purchase
  • Acting liaison between manufacturers and company, forwarding project contracts, and presenting any manufacturing concerns with management
  • Creating visual displays/stories with new products and clothing

Keyholder/ Sales Associate

Hugo Boss
Torrance, CA
09.2022 - 06.2025
  • Managed large cash transactions with discretion and professionalism, ensuring a seamless buying process in a high-ticket retail environment
  • Process incoming shipments, inspect merchandise, and handle defective products
  • Created engaging showroom displays, collaborating with staff and company visual management to uphold a luxury brand experience for customers through pristine presentation and seasonal styling that aligns with brand image
  • Built and maintained lasting client relationships through in-store hospitality and company messaging tool - MOCCA, that allows for direct consultative communication with clients regarding products creating personalized in-store experiences driving customer product engagement
  • Track sales performance and encourage staff to meet daily, weekly, and monthly sales goals
  • Skilled in customizing clothing for clients through cloth pinning and taking measurements

Beauty Advisor

Beauty Creations
Torrance, CA
09.2023 - 12.2024
  • Delivered personalized beauty consultations, showcasing expert knowledge in skincare, cosmetics, and beauty tools to drive customer satisfaction and loyalty
  • Performed professional makeup demonstrations tailored to client needs, occasion, and skin types
  • Recommended and upsold products based on client preferences, current trends, and Beauty Creations’ brand focus, consistently exceeding monthly sales targets
  • Coordinated and executed successful product launches and seasonal campaigns, collaborating with team members on creating engaging in-store displays
  • Managed inventory levels, performed stock replenishment, and ensured visual merchandising standards were upheld to align with company branding

Education

Some College (No Degree) - Political Science

Cal State Dominguez Hills University, El Camino College
Carson, CA

High school diploma -

Narbonne High School
Harbor City, CA
06-2018

Skills

  • Project management
  • Visual merchandising
  • Customer service
  • Sales performance tracking
  • Inventory management
  • Event planning
  • Client relationship management
  • Product application expertise

Languages

Spanish
Professional

Timeline

Department Assistant/ Retail Manager

Original Green Cross
06.2025 - Current

Beauty Advisor

Beauty Creations
09.2023 - 12.2024

Keyholder/ Sales Associate

Hugo Boss
09.2022 - 06.2025

Some College (No Degree) - Political Science

Cal State Dominguez Hills University, El Camino College

High school diploma -

Narbonne High School

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