Derek Alequin
Carle Place
Summary
Offering detail-focused approach and communication skills, eager to learn and develop in member services environment. Delivers solid foundation in customer service principles and effective problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Member Services Representative
Crunch Fitness
12.2024 - Current
- Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
- Conducted regular reviews of client accounts, ensuring accurate billing and timely payments.
- Conducted routine floor walks to ensure the cleanliness of the facility and safety of the gym equipment
Counter Person
Pietro's of East Meadow
09.2024 - 12.2024
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Utilized time-management skills to prioritize tasks for maximum productivity during busy periods.
- Resolved customer complaints promptly, maintaining professional communication and restoring customer trust.
Service Technician
Apollo Retail Specialists
04.2024 - 09.2024
- Consistently met project deadlines under high pressure situations while maintaining high-quality workmanship standards.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Replaced faulty components on store and customer products and performed preventive maintenance to secure smooth operations.
- Minimized return service calls, ensuring thorough and accurate service on first visit.
Education
High School Diploma -
Roslyn High School
Roslyn Heights, NY06-2020
Skills
- Excellent work ethic
- Answering phones
- Workplace safety
- Maintaining cleanliness
- Customer service
Timeline
Member Services Representative
Crunch Fitness
12.2024 - Current
Counter Person
Pietro's of East Meadow
09.2024 - 12.2024
Service Technician
Apollo Retail Specialists
04.2024 - 09.2024
High School Diploma -
Roslyn High School
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