Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaelon Warner

Las Vegas,NV

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

CSL
Las Vegas, NV
04.2023 - 12.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Customer Service Representative

Kedplasma
Las Vegas, Nevada
12.2022 - 06.2023
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Customer Service Representative

WOW Carwash
Las Vegas, NV
05.2022 - 07.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

Shadow Ridge High School
Las Vegas, NV
06-2020

Skills

  • Customer service
  • Paperwork Processing
  • Scheduling
  • Upselling and cross-selling
  • Typing
  • Microsoft/word
  • Inbound and Outbound Calling
  • Data Entry
  • Data Collection
  • Appointment Scheduling
  • Call Management

Timeline

Customer Service Representative

CSL
04.2023 - 12.2023

Customer Service Representative

Kedplasma
12.2022 - 06.2023

Customer Service Representative

WOW Carwash
05.2022 - 07.2022

High School Diploma -

Shadow Ridge High School
Jaelon Warner