Jaelyn Grandison
Longs
Summary
Motivated and dependable professional who thrives in fast-paced environments and adapts quickly to challenges. Known for handling adversity with composure and confidence, while maintaining a strong focus on productivity and results. Brings a proactive mindset, a willingness to take initiative, and a genuine enthusiasm for learning new skills and continuously improving performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
American legion Post 186
Little River
04.2023 - Current
- Delivered high-quality customer service and a fast-paced bar environment, serving 100+ guests per shift while maintaining accuracy and efficiency
- Craft a wide range of classic and specialty cocktails with consistent quality and presentation
- Upsold premium beverages and menu items, enhancing daily sales performance
- Built rapport with customers, fostering a welcoming atmosphere that encouraged repeat business
- Monitored guest alcohol consumption and enforced responsible service standards to ensure compliance with local and federal laws
- Maintain cleanliness and organization of bar area, adhering to health and safety regulations
- Restocked inventory and assisted with ordering supplies, ensuring availability during peak hours
- Manage cash handling and POS transactions, balancing drawers with 100% accuracy at the start and end of a shift
Administrative Assistant
South Carolina Retina Institute
Myrtle Beach
02.2023 - Current
- Delivered professional front desk support by managing check -in/out, scheduling appointments, and handling high call volumes with accuracy and efficiency
- Coordinated insurance verification and submitted prior authorizations and referrals, ensuring timely patient care
- Maintained and updated patient records in compliance with HIPAA regulations, ensuring confidentiality
- Assisted in clinical workflows by preparing patients for exams and supporting the physician during high-volume clinic hours
- Communicated effectively with patients to explain procedures, reducing anxiety and improving overall patient experience
- Collaborated with clinical and administrative teams to streamline operations and enhance workflow efficiency
- Processed and explained medical billing while resolving discrepancies to enhance reimbursement turnaround times
- Utilized Microsoft in many aspects to track patient data, authorizations, billing metrics, improving organization and reporting accuracy
Server
The Parsons Table
Little River
05.2022 - 10.2024
- Delivered exceptions, detail-oriented service in a high-end dining environment, ensuring an elevated guest experience from greeting to final course
- Executed synchronized, multi-course service with attention to timing and presentation, ensuring a seamless dining experience
- Memorized and accurately presented daily specials, seasonal menu changes, and extensive wine lists with confidence and precision
- Provided expert food and wine pairing recommendations, enhancing guest satisfaction and increasing beverage sales
- Maintained in-depth knowledge of ingredients, preparation methods, and dietary considerations to effectively address guest inquiries and preferences
- Built rapport with guests through personalized service, fostering repeat business and positive reviews
- Collaborated with kitchen and management teams to ensure seamless communication and efficient service flow
- Handled high-volume service periods while maintaining composure, professionalism, and attention to detail
Store Attendant
Gamecock General (Aramark)
Columbia
08.2021 - 05.2022
- Provided friendly, efficient customer service in a fast-paced environment, assisting customers with product selection and purchases
- Operated POS systems to process transactions accurately, including cash, card, and returns
- Maintained clean, organized, and well-stocked sales floor to enhance shopping experience
- Coordinated product ordering and restocking to maintain consistent merchandise availability and minimize shortages
- Managed inventory levels through regular stock counts, identifying discrepancies and ensuring accurate records
- Received, inspected, and organized incoming shipments, verifying accuracy against purchase orders
- Monitored product quality and expiration dates, ensuring compliance with store standards and safety regulations
- Assisted with merchandising and display setup to promote seasonal items and drive sales
Server
Logan's Roadhouse
Myrtle Beach
05.2021 - 08.2021
- Delivered high-quality service in fast-paced and high-volume dining environments, consistently ensuring guest satisfaction
- Leveraged years of industry experience to anticipate guest needs, resolve issues efficiently, and create a welcoming atmosphere
- Maintained extensive knowledge of menu offerings, daily specials, and beverage options to provide accurate recommendations and enhance the dining experience
- Managed multiple tables while ensuring attention to detail and adherence to service standards, enhancing overall guest experience
- Trained and mentored new staff on service techniques and menu knowledge, fostering a knowledgeable and efficient team
- Collaborated with kitchen and management teams to ensure smooth service flow and timely order delivery
- Resolved guest concerns with professionalism and composure, transforming potential issues into positive dining experiences
- Contributed to increased sales through effective upselling and personalized service
Beverage Cart Attendant
Eagles Nest golf course
Little River
02.2020 - 06.2020
- Delivered friendly, attentive service to golfers throughout the course, ensuring a positive and enjoyable experience
- Prepared and served a variety of beverages and snacks while maintaining compliance with alcohol service regulations
- Operated beverage cart safely and efficiently across the course while adhering to course rules and safety standards
- Monitored and replenished inventory on beverage cart, ensuring availability of popular items to meet demand
- Managed cash and card transactions accurately using POS systems, maintaining accountability throughout shifts
- Upsold food and beverage items by tailoring recommendations to guest preferences and course conditions, enhancing overall guest experience
- Established rapport with guests through personable interactions, fostering repeat business and increasing customer loyalty
- Maintained cleanliness and organization of the cart, ensuring a professional and appealing presentation
Education
Business - Some college
University of South Carolina
Columbia, SC08-2022
High school diploma -
Socastee High School
Myrtle Beach, SC01-2020
Skills
- Mixology and cocktail expertise
- Beer and beverage knowledge
- Fine dining and serving skills
- Food safety and handling
- Microsoft Office proficiency
- Cash management and register operation
- Customer service and guest relations
- Hospitality and restaurant experience
- Event coordination and planning
- Time management and organization
- Phone communication and reception skills
Certification
- SC Alcohol Server Training, 03/01/26, Present
- ServSafe, 01/01/23, 01/01/27
- TIPS, 02/01/23, 02/01/26
- Driver's License
Additional Information
Fast and motivated learner
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Bartender
American legion Post 186
04.2023 - Current
Administrative Assistant
South Carolina Retina Institute
02.2023 - Current
Server
The Parsons Table
05.2022 - 10.2024
Store Attendant
Gamecock General (Aramark)
08.2021 - 05.2022
Server
Logan's Roadhouse
05.2021 - 08.2021
Beverage Cart Attendant
Eagles Nest golf course
02.2020 - 06.2020
Business - Some college
University of South Carolina
High school diploma -
Socastee High School