Jaelyn Saling
Medford
Summary
Highly motivated and versatile office and project management professional with extensive experience in project coordination, customer service, accounts payable/receivable, payroll, fleet management, and team leadership. Strong background in client communication, subcontractor coordination, budgeting, scheduling, and operational efficiency. Known for exceptional problem-solving skills, adaptability, and maintaining strong customer and team relationships. Dedicated to ensuring project quality, timely completion, and excellent customer satisfaction.
Overview
8
8
years of professional experience
Work History
Office / Project Manager
Hukills Inc.
01.2022 - Current
- Coordinate and manage multiple projects from scheduling through completion.
- Pull permits, request inspections, and communicate directly with city agencies to ensure compliance and timely approvals.
- Track project budgets and maintain accurate financial records.
- Communicate professionally with customers regarding project scope, updates, scheduling, and change orders.
- Ensure projects are billed and paid according to agreed payment terms while managing collections on outstanding balances.
- Work directly with subcontractors to coordinate schedules, resolve issues, and maintain project timelines.
- Manage daily crew schedules and adjust workflows as needed to maximize efficiency and productivity.
- Execute and track change orders to ensure proper documentation and customer approval.
- Manage accounts payable and accounts receivable functions, including billing, collections, deposits, and invoice processing.
- Oversee payroll for 50+ employees including commissions, bonuses, garnishments, and timekeeping.
- Assist with hiring, onboarding, and compliance with company policies.
- Manage fleet operations, DEQ records, septic and sewage reporting, drug testing programs, and Clearinghouse compliance.
- Provide exceptional customer service through proactive communication, conflict resolution, and problem-solving.
Barista
Starbucks
01.2018 - 01.2022
- Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction.
- Managed cash handling, POS systems, and customer transactions accurately.
- Developed strong customer relationships through effective communication and professionalism.
- Collaborated with team members to uphold service standards and optimize operational efficiency.
- Trained new employees on company procedures, customer service, and operational standards.
Education
Bachelor's Degree - Organizational Leadership, Project Management
Arizona State University
05-2022
Skills
- Project Coordination
- Office Management
- Customer Service
- Accounts Payable
- Accounts Receivable
- Payroll Administration
- Budget Tracking
- Subcontractor Management
- Fleet Management
- Dispatch Coordination
- Hiring
- Onboarding
- Conflict Resolution
- Team Leadership
- Scheduling
- Time Management
- Data Entry
- Record Keeping
- Problem Solving
- Quickbooks
- Microsoft word and Excel
Timeline
Office / Project Manager
Hukills Inc.
01.2022 - Current
Barista
Starbucks
01.2018 - 01.2022
Bachelor's Degree - Organizational Leadership, Project Management
Arizona State University