Jaelynn Bailey
Ruston,Louisiana
Summary
Highly adaptable to new situations, company cultures, and work processes. Dedicated professional with a strong background in customer service and time management. Skilled at troubleshooting problems and developing successful solutions. Known for cultivating positive relationships and consistently exceeding goals. Talented team player who excels in completing daily assignments and contributing to overall team success. Demonstrated ability to meet deadlines, efficiently multitask, and provide support to colleagues. Quick to adapt to new procedures and policies.
Overview
9
9
years of professional experience
Work History
Personal Banker
First Community Bank Credit Union
09.2022 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Promoted financial products by maintaining excellent service offering knowledge.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
- Processed deposits, withdrawals and ACH transfers accurately.
- Monitored customer accounts to detect irregularities or suspicious activity.
- Followed up with customers to gather feedback and provide additional assistance.
- Monitored accuracy of customer information in system.
Team Lead
Walmart
03.2018 - 06.2021
- Enhanced service delivery by revising workflows and improving communication between departments
- Controlled turnover by implementing employee-focused initiatives, directly increasing job satisfaction and team morale
- Maximized quality and productivity with training and consistent monitoring of team performance
- Processed scheduling and assigned daily job duties
- Processed penalty points due to tardiness/unexcused absences
- Worked different stations to provide optimal coverage and meet production goals.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Educated staff on organizational mission and goals to help employees achieve success.
Vacation Bible School Camp Counselor
Mt Zion Baptist Church
06.2020 - 07.2020
- Exposed campers to new activities and sports at age-appropriate paces
- Transported campers between grounds and to off-site locations using camp vans
- Provided guidance and support for campers with mental and physical limitations
- Fostered a positive learning environment, demonstrated positive behaviors, and modeled teamwork
- Maintained facilities in good working order, working with the congregation to implement repairs and updates
- Collaborated with director to order supplies for VBS activities.
- Sang bible songs with children to reinforce lessons.
- Facilitated religious classes and forums.
Student Teacher
Crawford Elementary
01.2016 - 05.2019
- Responsible for creating and implementing classroom behavior management plans
- Collaborate with the school leadership team on school-wide improvement efforts
- Create and communicate state curriculum lessons and activities
- Work with teachers to ensure classroom safety and emergency protocol
- Created and implemented different learning activities to meet needs of different types of learners.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Education
Bachelors of Science Degree - General Studies Concentration in Child Development
Grambling State University
Grambling, Louisiana07.2021
Skills
- Group leadership
- CPR Certified
- Scheduling
- Creating Lesson Plans
- Classroom Management
- Strong Communication Skills written and verbal
- Analytical Thinking
Timeline
Personal Banker
First Community Bank Credit Union
09.2022 - Current
Vacation Bible School Camp Counselor
Mt Zion Baptist Church
06.2020 - 07.2020
Team Lead
Walmart
03.2018 - 06.2021
Student Teacher
Crawford Elementary
01.2016 - 05.2019
Bachelors of Science Degree - General Studies Concentration in Child Development
Grambling State University
Similar Profiles
Siobhan MatthewsSiobhan Matthews
Senior Mortgage Loan Closer at GreenState Credit Union/Midwest Community BankSenior Mortgage Loan Closer at GreenState Credit Union/Midwest Community Bank
Erica BolandErica Boland
Loan Processor at GreenState Credit Union/ Midwest Community BankLoan Processor at GreenState Credit Union/ Midwest Community Bank
Paul KirkPaul Kirk
Chief Operating Officer/Chief Financial Officer at CFCU Community Credit UnionChief Operating Officer/Chief Financial Officer at CFCU Community Credit Union