Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Branch ManagerBranch ManagerAVP Branch ManagerWork Type
Full TimeLocation Preference
On-SiteLocation: Nampa, IDCaldwell, IDMeridian, ID
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Mark Prudek
Manager
Nampa,ID
Work Preference
Summary
Professional banking leader, specializing in comprehensive understanding of financial products and customer service excellence. Proven ability to assess client needs and offer personalized financial solutions. Dynamic team collaborator who adapts to changing priorities and consistently achieving results. Proficient in comprehensive financial advising and growth-oriented relationship management. Adept at leveraging financial tools and resources to drive results, build positive brand image, and create impactful client experiences.
Overview
2
2
Languages
1
1
Certification
15
15
years of professional experience
Work History
Personal Banker
WaFd Bank
Caldwell, ID
03.2026 - Current
- Proactively engaged community small business for new client deposit and loan acquisition
- Engaged community small businesses to acquire new client deposits and loans.
- Collaborated with center-of-influence partners to generate quality referral sources.
- Leveraged interpersonal communication skills during client interactions, building trust and fostering long-lasting relationships.
Personal Banker
WaFd Bank
Caldwell, ID
03.2026 - Current
- Delivered personalized banking solutions to enhance customer satisfaction and retention.
- Proactively engaged community small business for new client deposit and loan acquisition
- Collaborated with center-of-influence partners for reciprocating quality referral sources
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Branch Manager
Westmark Credit Union
Meridian, ID
01.2023 - 01.2025
- Led initiatives to enhance member service delivery across retail branch operations. Coached teams to achieve exceptional member satisfaction and service consistency. Achieved significant growth in deposits and loans through strategic member acquisition efforts.
- Developed and implemented strategic initiatives to enhance member services and improve customer satisfaction.
- Managed daily activities, ensuring compliance with credit union policies and regulations.
- Analyzed financial reports to identify trends, driving informed decision-making for branch growth strategies.
- Spearheaded community outreach programs to strengthen local relationships and increase brand visibility.
Branch Manager
US Bank
Tacoma, Washington; Boise, Idaho
11.2013 - 01.2022
- Developed and implemented strategic initiatives to enhance member services and improve customer satisfaction.
- Mentored and coached team members, fostering a culture of continuous improvement and professional development.
- Collaborated with senior management to align branch objectives with organizational goals, enhancing overall efficiency.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Developed a high-performing team through targeted recruitment, training, constant active coaching, and performance management initiatives.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
AVP Branch Manager
Twin Star Credit Union
01.2012 - 01.2014
- Led strategic initiatives to enhance member engagement and satisfaction across credit union services.
- Mentored team members, fostering professional growth and enhancing departmental performance.
- Developed and maintained strong relationships with clients, resulting in increased business opportunities.
- Promoted and led performance enhancement culture by actively coaching and mentoring direct reports.
- Increased revenue by developing targeted sales strategies tailored to specific customer segments.
- Collaborated with Centers of Influence community partners to grow business partners through vigorous prospecting, qualified referrals, and relationship deepening. Follow-up activities.
Education
Bachelor of Arts - Public Relations and Communications
Carroll College
Helena, MTAssociate of Science - Business Management, Accounting
Bellevue Community College
Bellevue, WALanguage Studies Spanish, Finance and accounting
Phoenix Community College
Phoenix, AZSkills
- Branch operations and leadership
- Hospitality & Retail operations and leadership
- Collaborative and Adaptive Leadership Style
- Proficient banking & credit union policies and procedures
- Analytical and Critical Thinking Problem Resolution
- Consumer and Commercial Lending & Underwriting
- Customer Service excellence advocacy
- Business Sales strategy, growth and retention
- Financial & Wealth portfolio analysis, advisement and management
- Self-Motivated and Team-Oriented
- Community Investment and Volunteer Focused
Affiliations
- Vancouver Shar-Pei Rescue, Western Idaho Shar-Pei Rescue, West Valley Humane Society Volunteer, Caldwell ID
- Junior League of Greater Seattle, Financial Advocacy, Fifth and Sixth Grade Math and Science
- Meridian Chamber of Commerce Member, Nampa Chamber of Commerce Member
Certification
Idaho Notary, NMLS
Languages
Spanish
Limited Working
French
Full Professional
Interests
Animal rescue and conservation, novel writing, historical research, avid reading, hiking and outdoor adventures with our dogs, DIY and Home Improvement, gardening and cooking, travel
Timeline
Personal Banker
WaFd Bank
03.2026 - Current
Personal Banker
WaFd Bank
03.2026 - Current
Branch Manager
Westmark Credit Union
01.2023 - 01.2025
Branch Manager
US Bank
11.2013 - 01.2022
AVP Branch Manager
Twin Star Credit Union
01.2012 - 01.2014
Language Studies Spanish, Finance and accounting
Phoenix Community College
Bachelor of Arts - Public Relations and Communications
Carroll College
Associate of Science - Business Management, Accounting
Bellevue Community College