Jaelynn Brodeur
Odessa,MO
Summary
Dynamic dispatcher skilled in dispatching procedures and call handling. Known for critical thinking and multitasking in high-stress situations, contributing to streamlined communication and enhanced response protocols in emergency scenarios.
Overview
3
3
years of professional experience
Work History
Dispatcher
Lafayette County Sheriff's Office
Lexington, MO
03.2024 - Current
- Coordinated emergency response efforts, ensuring timely dispatch of law enforcement units.
- Monitored radio communications to maintain situational awareness and operational efficiency.
- Assisted in training new dispatch personnel on protocols and software systems.
- Utilized CAD software to log incidents accurately and track resource availability.
- Enhanced response protocols through proactive identification of process improvements.
- Collaborated with law enforcement agencies to streamline communication during critical incidents.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Maintained high levels of confidentiality and discretion with sensitive information.
Patient Safety Attendant
Centerpoint Medical Center Indepencence MO
Independence, MO
05.2023 - 02.2024
- Monitored patient safety and well-being throughout shifts.
- Assisted healthcare staff in daily patient care activities.
- Documented patient behavior and reported changes to medical team.
- Supported patients with mobility and personal hygiene tasks.
- Collaborated with nursing staff to implement safety protocols.
- Responded promptly to patient needs, ensuring high-quality care.
Education
High School Diploma -
Odessa High School
Odessa, MOSkills
- Stress tolerance
- Time management
- Dispatching procedures
- Prioritizing calls
- Schedule management
- Updating logs
- Dispatching field personnel
- Map reading
- Emergency protocols
- Driver communication
- Critical thinker
- Call handling
- Radio communication
- Training new hires
- Multitasking Abilities
- Effective communications
- Paperwork processing
- Verbal communication
Timeline
Dispatcher
Lafayette County Sheriff's Office
03.2024 - Current
Patient Safety Attendant
Centerpoint Medical Center Indepencence MO
05.2023 - 02.2024
High School Diploma -
Odessa High School