Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
3
3
years of professional experience
Work History
Technician
Hobart Service
06.2023 - Current
Performed troubleshooting and diagnosis on malfunctioning equipment.
Demonstrated to customers proper methods for operating equipment after it had been installed.
Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Diagnosed and repaired problems with electrical and mechanical systems.
Adhered to safety protocols and policies to reduce workplace hazards.
Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Responded to customer inquiries quickly and professionally to increase satisfaction.