Jaelynn Garcia
Pearland
Summary
Cross-trained retail and operations associate with experience in customer service, inventory management, freight processing, and order fulfillment. Skilled in picking and packing orders, stock replenishment, and supporting daily store operations in fast-paced environments. Known for reliability, adaptability, and strong attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail & Operations Associate
Academy Sports + Outdoors
Houston, Texas
07.2023 - Current
- Cross-trained in apparel, footwear, freight, inventory, and order fulfillment operations.
- Assisted customers with product selection, sizing, and general merchandise inquiries.
- Processed freight shipments, unloaded merchandise, and stocked inventory throughout the store.
- Picked, packed, and prepared online and in-store pickup orders while maintaining accuracy and efficiency.
- Organized stockrooms and sales floor displays to support inventory management and store presentation.
- Maintained accurate inventory levels through restocking, merchandise recovery, and product location verification.
- Worked collaboratively with team members across multiple departments to meet operational and customer service goals.
Education
Associate of Arts - Criminal Justice
San Jacinto College
Houston, TX05-2026
Associate of Arts - General Studies
Alvin Community College
Alvin, TX05-2023
High School Diploma -
Robert Turner High School
Pearland, TX05-2023
Skills
- Customer service
- Store maintenance
- Order Fulfillment
- Picking & Packing
- Freight Processing
- Stock Replenishment
- Team Collaboration
- Time Management
- Attention to Detail
- Problem Solving
- Communication
- Adaptability
Certification
- Registered Pharmacy Technician- Texas State Board of Pharmacy
- ExCPT Pharmacy Technician (CPhT)
- NPTA Sterile Compounding
Timeline
Retail & Operations Associate
Academy Sports + Outdoors
07.2023 - Current
Associate of Arts - General Studies
Alvin Community College
High School Diploma -
Robert Turner High School
Associate of Arts - Criminal Justice
San Jacinto College