Summary
Overview
Work History
Education
Skills
Timeline
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Jaelynn Whitfield

Aurora,IL

Summary

Dynamic Front Desk Night Auditor at Motel 6 Naperville, adept at ensuring financial accuracy and enhancing guest experiences. Skilled in cash handling and problem-solving, I effectively managed reservations and collaborated with departments to streamline operations, achieving a seamless guest arrival process while maintaining high standards of hospitality.

Overview

8
8
years of professional experience

Work History

Front Desk Night Auditor

Motel 6 Naperville
06.2023 - 12.2024
  • Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Ran daily, weekly and monthly reports to close day and meet objectives.
  • Communicated effectively with other departments such as housekeeping, maintenance, and food and beverage services to meet guest needs efficiently.
  • Performed nightly updates to room charges and rates.
  • Logged wake-up call requests and set up automatic rings in system.
  • Managed reservations accurately, preventing overbooking situations and guaranteeing smooth guest arrivals.

Private Nanny

Personal Business
04.2017 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Metea Valley High School
1801 N Eola Rd, Aurora, IL 60502
05.2021

Skills

  • Time management
  • Customer assistance
  • Credit and cash payments
  • Welcoming guests
  • Guest services
  • Safety and security procedures
  • Reservation handling
  • Cash handling experience
  • Tracking expenses
  • Room inventory

Timeline

Front Desk Night Auditor

Motel 6 Naperville
06.2023 - 12.2024

Private Nanny

Personal Business
04.2017 - 07.2023

High School Diploma -

Metea Valley High School

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Jaelynn Whitfield