Jaelynn Whitfield
Aurora,IL
Summary
Dynamic Front Desk Night Auditor at Motel 6 Naperville, adept at ensuring financial accuracy and enhancing guest experiences. Skilled in cash handling and problem-solving, I effectively managed reservations and collaborated with departments to streamline operations, achieving a seamless guest arrival process while maintaining high standards of hospitality.
Overview
8
8
years of professional experience
Work History
Front Desk Night Auditor
Motel 6 Naperville
1585 Naperville Wheaton Rd, Naperville, IL 60563
06.2023 - 12.2024
- Ensured accurate financial transactions for guests by meticulously processing night audit tasks.
- Kept accounts in balance and ran daily reports to verify totals.
- Ran daily, weekly and monthly reports to close day and meet objectives.
- Communicated effectively with other departments such as housekeeping, maintenance, and food and beverage services to meet guest needs efficiently.
- Performed nightly updates to room charges and rates.
- Logged wake-up call requests and set up automatic rings in system.
- Managed reservations accurately, preventing overbooking situations and guaranteeing smooth guest arrivals.
Private Nanny
Personal Business
Chicago, IL
04.2017 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Metea Valley High School
1801 N Eola Rd, Aurora, IL 6050205.2021
Skills
- Time management
- Customer assistance
- Credit and cash payments
- Welcoming guests
- Guest services
- Safety and security procedures
- Reservation handling
- Cash handling experience
- Tracking expenses
- Room inventory
Timeline
Front Desk Night Auditor
Motel 6 Naperville
06.2023 - 12.2024
Private Nanny
Personal Business
04.2017 - 07.2023
High School Diploma -
Metea Valley High School