Jaelynne Preston
Chickasha,USA
Summary
My goal is to start a long-term career that can better myself.
Overview
4
4
years of professional experience
Work History
Cashier
Smokey Mountains Vape and Smoke Shop
09.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Handled cash, credit, and debit transactions with accuracy and attention to detail.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained clean and organized checkout area to enhance shopping experience.
- Monitored inventory levels and restocked merchandise as needed to ensure availability.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Account Specialist Medical Collections
Capio Partners
05.2023 - 08.2024
- The ability to communicate professionally in situations of adversity.
- Receives, relays and/or answers incoming and outgoing telephone and electronic messages
- Problem-solving and troubleshooting
- Updates patient insurance information
- Verifies, updates, and confirms patient current demographic information.
- Daily use of advanced medical terminology to communicate effectively
- Participating in team meetings to manage and plan patient care.
- Conflict resolution, when not able to assist a patient with an issue or concern, put them in contact with the appropriate staff member who can provide a satisfactory resolution.
- Multitasking
- Time management
- Data entry and management
- Sales and upselling techniques
- Technical troubleshooting
- Adaptability
- Empathy is the ability to understand another person's emotions and perspective.
- Practice excellent customer service skills daily by resolving informal patient complaints/concerns and providing patients with non-technical information regarding their medical bills. When not able to assist a patient with an issue or concern, put them in contact with the appropriate staff member who can provide a satisfactory resolution.
- Communicate effectively and in a professional manner patients daily via telephone
Waitress
Finish Line Pizza
01.2023 - 05.2023
- Customer Service
- Problem Solving
- Food Safety
- Communication
- Active Listening
- Patience
- Multi-tasking
- Teamwork
Waitress
Gayles
04.2021 - 12.2022
- Multi-tasking
- Teamwork
- Customer Service
- Problem Solving
- Food Safety
- Communication
- Active Listening
- Patience
Education
basics
Grayson County College
01.2023
High School - undefined
Ector High School
01.2022
Skills
Excellent problem-solving skills Self- motivated Assertive and thorough, creative, efficient, patient, and quick-thinking skills
REFERAL BY
LATOSHA FLOWERS
Timeline
Cashier
Smokey Mountains Vape and Smoke Shop
09.2024 - 07.2025
Account Specialist Medical Collections
Capio Partners
05.2023 - 08.2024
Waitress
Finish Line Pizza
01.2023 - 05.2023
Waitress
Gayles
04.2021 - 12.2022
basics
Grayson County College
High School - undefined
Ector High School