Jaeneva Tom
To'Hajiilee,NM
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Slot Attendant
Route 66 Casino
Albuquerque, NM
05.2023 - Current
- Greeted customers and provided them with information about the gaming machines.
- Assisted customers in understanding how to use different types of gaming machines.
- Maintained a professional attitude with guests while providing excellent customer service.
- Enhanced customer loyalty by learning names and preferences.
Custodian
Route 66 Casino
Albuquerque, NM
09.2022 - 05.2023
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
- Assisting with special projects related to custodial care as assigned by supervisor or manager.
- Adhering strictly to health and safety regulations while performing duties.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Dusted furniture, machines or equipment.
Retail Cashier
Loves Travel Stop
Albuquerque, NM
06.2020 - 07.2021
- Greeted customers in a friendly and professional manner.
- Processed cash, credit, and check payments accurately and efficiently.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Stocked shelves when needed and kept the sales floor neat and organized.
- Assisted other team members with their tasks as needed.
- Performed opening and closing duties such as counting money, balancing registers.
- Reported any suspicious activity or theft immediately to management.
- Followed company safety regulations to maintain safe work environment.
Volunteer
To'hajiiee community school
To'hajiilee , NM
08.2018 - 05.2019
- Provided assistance to students with questions related to course material.
- Monitored student progress and reported any issues to professor promptly.
- Supervised children and participated with children in activities.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
Education
High School Diploma -
To'hajiilee Community School
To'hajiilee 05-2019
Skills
- Sales experience
- Quick Learner
- Serving customer needs
- Providing change
- Problem-Solving
- Slot machine troubleshooting
- Customer Service
- Multitasking
Timeline
Slot Attendant
Route 66 Casino
05.2023 - Current
Custodian
Route 66 Casino
09.2022 - 05.2023
Retail Cashier
Loves Travel Stop
06.2020 - 07.2021
Volunteer
To'hajiiee community school
08.2018 - 05.2019
High School Diploma -
To'hajiilee Community School
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