JaeSi R. Hentges
Physical Therapy of Concordia
Springfield,MO
6
years of professional experience
Dynamic professional with a proven track record in mobile detailing and customer service at Physical Therapy of Concordia. Expert in cleaning and sanitation, excels in building rapport with clients while delivering exceptional outputs. Extremely result-oriented delivering the most optimal outcomes. Adept at optimizing workflows and enhancing service efficiency, ensuring high standards and client satisfaction. Focused on collaboration and adaptability, excels in dynamic environments and consistently achieves desired results with strong problem-solving skills and attention to detail. CPR certified.
Work History
Mobile Detailer
1 Year 6 Months- Delivered comprehensive mobile detailing services, ensuring high standards of cleanliness and customer satisfaction.
- Utilized advanced cleaning techniques and products to restore vehicle aesthetics effectively.
- Managed scheduling and logistics for on-site appointments to optimize workflow efficiency.
- Developed strong client relationships through exceptional service and communication skills.
- Delivered comprehensive pre-and post-service consultations with clients to ensure transparency in expectations and results.
Physical Therapy Technician
3 Years 2 Months- Prepared and maintained therapeutic equipment for patient sessions.
- Ensured compliance with safety protocols and infection control standards.
- Educated patients on exercise techniques to enhance recovery.
- Trained new staff on operational procedures and best practices.
- Implemented process improvements to enhance patient flow efficiency by collaborating with multidisciplinary teams to optimize patient care plans.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
Concessions Manager
3 Years 2 Months- Led daily operations of concessions, ensuring efficient service and product availability.
- Trained and mentored staff on customer service protocols and food safety standards.
- Developed and implemented inventory management strategies, reducing waste and maintaining stock levels.
- Supervised cash handling procedures, ensuring accuracy in daily financial reconciliations.
- Analyzed workforce needs and established adaptable scheduling practices to optimize staff availability.
Education
DPT - Doctor of Physical Therapy
Bachelor of Science - Kinesiology
- 3.5 GPA, cum laude
- Kinesiology Club Member
- 300 hour internship at Upward Performance and Physical Therapy in Grain Valley, MO
High School Diploma
- 3.93 GPA
- Graduated 4th in class, summa cum laude
- Extracurricular Activities: Varsity Basketball, Varsity Soccer, Volleyball Manager, Football Statistician, Drama Club, NHS, Student Government
Skills
Cleaning and sanitation expertise
Equipment setup
Vehicle interior detailing
CPR certified
Building rapport
Juggling
Timeline
Mobile Detailer
Self-employeed
03.2025 - CurrentRead More
Physical Therapy Technician
Physical Therapy of Concordia
07.2023 - CurrentRead More
Concessions Manager
Concordia Family Aquatic Center
05.2020 - 07.2023Read More
Southwest Baptist University
DPT from Doctor of Physical Therapy
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University of Central Missouri
Bachelor of Science from Kinesiology
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Saint Paul Lutheran High School
High School Diploma
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