Jaevon Brown
Blue Springs,MO
Summary
Focused individual with proven experience transporting passengers between airports, hotels and businesses. Possesses excellent customer service skills, valid license and clean driving record. Committed to upholding highest safety standards while on job. Smooth and experienced driver versed in helping groups, business travelers and VIPs with transportation needs. Always polished, professional and discreet with passengers. Maintains strict standards and upholds reputation for excellence with consistent on-time operations.
Overview
4
4
years of professional experience
Work History
Uber Partner
Uber Technologies Inc.
05.2024 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Remote Live Chat Support Agent
Elite RE Group LLC
11.2023 - 05.2024
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
Delivery Driver
Flatlands Logistics
09.2020 - 04.2021
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Education
CDL Class A - Truck Driving
Apex CDL Institute
6801 State Ave12.2023
High School Diploma -
Ruskin High School
Kansas City, MO05.2018
Skills
- Safe Driving
- Defensive Driving
- Customer Service
- Effective communication skills
- Dependable and reliable
- Map Reading
- Passenger Safety
- Valid Driver's License
- Goal-oriented mindset
- Schedule Management
Timeline
Uber Partner
Uber Technologies Inc.
05.2024 - Current
Remote Live Chat Support Agent
Elite RE Group LLC
11.2023 - 05.2024
Delivery Driver
Flatlands Logistics
09.2020 - 04.2021
CDL Class A - Truck Driving
Apex CDL Institute
High School Diploma -
Ruskin High School