Jaezell Adams Carter
Denver,CO
Summary
Dedicated professional with a proven track record at Amazon, enhancing customer satisfaction and streamlining packing processes. Expert in cash handling and customer service, demonstrating exceptional time management and empathy. Achieved a significant boost in productivity through meticulous attention to detail and teamwork, ensuring reliability and punctuality in all tasks.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in customer service.
Overview
3
3
years of professional experience
Work History
Cashier
711 Gas Station
12.2023 - 06.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
Tire Technician
Les Schwab Tires
02.2023 - 11.2023
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Enhanced safety standards by conducting thorough inspections of tires and related components.
- Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Collaborated with team members to complete complex repair jobs effectively and efficiently.
Order Selector
Sysco Greeko and Sons
09.2022 - 02.2023
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
Amazon Outbound Pack
Amazon
11.2021 - 06.2022
- Assisted with inventory audits to ensure accurate stock levels and minimize discrepancies in the warehouse management system.
- Collaborated with team members to optimize the packing process, resulting in faster order fulfillment times.
- Maintained a clean and safe working environment by adhering to company safety guidelines and regulations.
- Maintained a strong track record of punctuality and reliability, consistently arriving on time for scheduled shifts and demonstrating dedication to the team''s success.
- Participated in regular team meetings to share best practices for outbound packaging techniques, fostering continuous improvement among peers.
- Performed routine equipment maintenance tasks on schedule, reducing downtime due to malfunctions or repairs.
- Reduced errors in outbound packages by conducting thorough quality checks before shipment.
- Improved inventory management by accurately recording product quantities and locations in the warehouse management system.
- Enhanced customer satisfaction by diligently following special packing instructions for individual orders as needed.
- Assisted in training new packers, ensuring they quickly became proficient in their roles and responsibilities.
Education
GED -
Emily Griffith Technical College
Denver, CO05-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skillsd
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
Timeline
Cashier
711 Gas Station
12.2023 - 06.2024
Tire Technician
Les Schwab Tires
02.2023 - 11.2023
Order Selector
Sysco Greeko and Sons
09.2022 - 02.2023
Amazon Outbound Pack
Amazon
11.2021 - 06.2022
GED -
Emily Griffith Technical College
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