Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Kate Choti

20520 Hawaiian Ave Lakewood

Summary

Dynamic Sales Associate with proven expertise at 711 Gas Station, excelling in customer service and cash handling. Recognized for enhancing product visibility through effective promotional displays and fostering customer loyalty. Strong team player with exceptional time management and problem-solving skills, consistently delivering a welcoming shopping experience.

Overview

20
20
years of professional experience

Work History

Sales Associate

711 Gas Station
07.2011 - 01.2024
  • Operated cash register efficiently, ensuring accurate transactions and maintaining cash drawer integrity.
  • Assisted in inventory management, restocking shelves, and ensuring product availability for customers.
  • Implemented promotional displays to enhance product visibility and drive sales increases.
  • Trained new staff on operational procedures and customer interaction techniques to ensure consistent service quality.
  • Monitored store cleanliness and organization, contributing to a welcoming shopping environment for customers.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business opportunities.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

AmbuServe Ambulance

Melissa Harris
04.2004 - 05.2008
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.
  • Scanned Documents into the computer system


Education

High School Diploma -

Artesia High
Lakewood, CA
06-2001

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Exceptional customer service
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Cash handling accuracy
  • Customer needs assessment

Timeline

Sales Associate

711 Gas Station
07.2011 - 01.2024

AmbuServe Ambulance

Melissa Harris
04.2004 - 05.2008

High School Diploma -

Artesia High
Kate Choti