Jafar Mahmodi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Teller
Chase Bank
01.2016 - 01.2017
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Teller
Wells Fargo
04.2017 - 09.2019
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
Personal Banker
Wells Fargo
09.2019 - 11.2022
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
VIP Host
Drai's Beachclub & Nightclub
11.2022 - 12.2023
- Enhanced customer satisfaction by providing personalized VIP services and anticipating guest needs.
- Developed strong relationships with clientele, resulting in repeat business and increased revenue.
- Managed high-pressure situations while maintaining a professional demeanor, ensuring seamless event execution.
- Leveraged industry knowledge to recommend popular venues, ensuring memorable experiences for guests seeking entertainment options.
Education
High School Diploma -
Ferndale High School
Ferndale, WA06.2015
Skills
- Upselling Techniques
- Customer Service Excellence
- Exceptional Communication
- Active Listening
- Client Relationship Management
- Multitasking Abilities
- Strong Networking
- Team Leadership
Timeline
VIP Host
Drai's Beachclub & Nightclub
11.2022 - 12.2023
Personal Banker
Wells Fargo
09.2019 - 11.2022
Teller
Wells Fargo
04.2017 - 09.2019
Teller
Chase Bank
01.2016 - 01.2017
High School Diploma -
Ferndale High School
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