Jafar Musa
Seattle,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Supervisor
Balageru International Mart
10.2014 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Delivery Driver
Ontrack
12.2014 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Receptionist
TRIO Student Support Services
09.2009 - 06.2014
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Arts - Business Administration And Management
Central Washington University
DesMoines, WA06.2021
Associate of Arts - Business Administration
Bellevue College
Bellevue, WA06.2014
Skills
- Resolving Complaints
- Office Supplies and Inventory
- Administration and Reporting
- Performance Tracking and Evaluations
- Scheduling and Coordinating
- Staff Discipline
Accomplishments
Coming from strong leadership background, I was given an opportunity to lead the Seattle Oromo community soccer team to participate in an organized team sport in North America. As leader of the team I was able to lead them into the final of competition in my first year and lead them into a victory in my 3rd, because of this I was recognized as one of upon coming young leaders in the Oromo Community.
Languages
somali
Native or Bilingual
Amharic
Native or Bilingual
Oromiffa
Native or Bilingual
Timeline
Delivery Driver
Ontrack
12.2014 - 08.2022
Supervisor
Balageru International Mart
10.2014 - Current
Receptionist
TRIO Student Support Services
09.2009 - 06.2014
Bachelor of Arts - Business Administration And Management
Central Washington University
Associate of Arts - Business Administration
Bellevue College