JAGDEEP MANGAT
Summary
Driven professional excels in workflow management and team leadership, running operations to consistently hit benchmarks and top-quality metrics. Leveraged adaptability to navigate diverse conditions and expertise in safety management. Fluent in English, Punjabi, and Hindi.
Overview
5
5
years of professional experience
Work History
PROCESS ASSISTANT/ SHIP CLERK
Amazon ACY9
Logan Township,NJ
11.2022 - 02.2024
- Launched cart operations, managing 20-22 associates, achieving 100,000 packages loaded/unloaded within weeks.
- Analyzed data and guided project that saved 40-60 minutes of labor hours per shift.
- Redesigned work areas to improve efficiency and productivity.
- Recognized and adapted quickly to changing conditions including rain, storm, or heat waves to minimize impact.
- Coached and developed associates in various areas of operations.
TRANSPORTATION ASSOCIATE
Amazon ACY9
Logan Township,NJ
12.2021 - 11.2022
- Checked-in and checked-out 70-100 trailers per day verifying proper documentation.
- Moved trailers to and from yard as per business needs.
- Performed yard audits, vehicle inspections and other standard procedures.
PROCESS ASSISTANT
Amazon ACY8
Burlington,NJ
10.2020 - 11.2021
- Supported, mentored, and motivated hourly workforce, managing up to 40 associates across various areas.
- Led flow operations, achieving 100% compliance with safety regulations and tracking and reporting labor hours, Time off Task.
- Collaborated with Safety, Loss Prevention and Human Resources teams to develop and execute plans.
ORDER PICKER
Amazon TEB3
Logan Township,NJ
11.2018 - 09.2020
- Operated industrial equipment such as Order Picker, Tugger to pick and stage 250-1500 items per day.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Contributed to overall warehouse efficiency by assisting in other areas like Learning Ambassador, Problem Solving, Vendor Returns and Inventory Management.
Education
HIGH SCHOOL DIPLOMA -
Guru Nanak Model Sr. Sec. School
Punjab, IndiaSkills
- Workflow Management
- Assignment Delegation
- Decision Making
- Safety Management
- Performance Monitoring
- Team Leadership
- Adaptability and Flexibility
- Process Improvement
Timeline
PROCESS ASSISTANT/ SHIP CLERK
Amazon ACY9
11.2022 - 02.2024
TRANSPORTATION ASSOCIATE
Amazon ACY9
12.2021 - 11.2022
PROCESS ASSISTANT
Amazon ACY8
10.2020 - 11.2021
ORDER PICKER
Amazon TEB3
11.2018 - 09.2020
HIGH SCHOOL DIPLOMA -
Guru Nanak Model Sr. Sec. School