Versatile team member with a strong work ethic and attention to detail. Experienced in customer service and warehouse operations, skilled in problem-solving and collaboration to achieve operational goals.
Overview
4
4
years of professional experience
Work History
Lube Technician
Valvoline Instant Oil Change
Eagle, ID
06.2026 - Current
Performed oil changes and fluid checks efficiently to maintain vehicle performance.
Conducted thorough inspections of vehicles to identify potential issues and ensure customer safety.
Advised customers on appropriate services and products based on vehicle needs and maintenance schedules.
Maintained cleanliness and organization of work area, adhering to safety protocols consistently.
Service Porter
AutoNation BMW
Valencia, CA
11.2024 - 05.2026
Assisted with vehicle preparation for service appointments, ensuring cleanliness and readiness.
Coordinated shuttle services for customers, enhancing overall service experience.
Managed inventory of service supplies, maintaining optimal stock levels for operations.
Fostered positive customer interactions by providing timely updates on vehicle status.
Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
Warehouse Worker
United Parcel Service, UPS
San Fernando, CA
09.2022 - 11.2024
Received and unloaded incoming trailers, ensuring packages were unharmed.
Loaded packages, verifying destination accuracy using scanning equipment.
Sorted packages ensuring that labels are intact, legible, and scannable.
Maintained cleanliness and organization of work areas to promote safety standards.
Assisted in training new team members on proper handling procedures and equipment use.
Collaborated with team members to meet daily shipping deadlines and operational goals.
Team Member
Walmart
Boise, ID
02.2022 - 08.2022
Assisted customers with product inquiries and selections to enhance shopping experience.
Maintained clean and organized store displays, promoting a welcoming environment for shoppers.
Engaged with customers proactively to resolve issues and improve overall service quality.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.