Jagger Lovette
Monroe,NC
Summary
Dynamic professional with a proven track record at Lowes Home Improvement, excelling in roles requiring decision-making and team leadership. Achieved goals by leveraging project management and attention to detail. Demonstrated expertise in diagnostics and customer service, enhancing operational efficiency and client satisfaction.
Overview
12
12
years of professional experience
Work History
Rental Representative/Mechanic
Lowes Home Improvment
01.2022 - Current
- Analyzed and located malfunctions in motors, switches, and control systems.
- Completed full equipment inspections to check for leaks, damage, or other issues of concern.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Inspected and tested equipment to locate worn and damaged parts.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Ordered repair parts quickly to prevent delays in rentals and repair work.
Retail Sales Associate
Lowes Home Improvment
04.2017 - 01.2022
- Helped customers complete purchases, locate items.
- Greeted customers and helped with product questions, selections, and purchases.
- Greeted customers and provided outstanding customer service.
Department Manager
Lowes Home Improvment
01.2015 - 04.2017
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
Outdoor Power Equipment Sales Specialist
Lowes Home Improvment
07.2014 - 01.2015
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Power Wash Technician
Zap It Wash
03.2013 - 04.2014
- Consulted with customers to assess needs and propose optimal solutions.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of houses.
- Removed dirt and debris from houses and commercial buildings.
Education
High School Diploma -
Central Academy of Technology And Arts
Monroe, NC07-2013
Skills
- Decision-making
- Team collaboration and leadership
- Project management
- Attention to detail
- Time management
Timeline
Rental Representative/Mechanic
Lowes Home Improvment
01.2022 - Current
Retail Sales Associate
Lowes Home Improvment
04.2017 - 01.2022
Department Manager
Lowes Home Improvment
01.2015 - 04.2017
Outdoor Power Equipment Sales Specialist
Lowes Home Improvment
07.2014 - 01.2015
Power Wash Technician
Zap It Wash
03.2013 - 04.2014
High School Diploma -
Central Academy of Technology And Arts
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