Jago Martin
Fair Oaks,US
Summary
Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Customer Service Cashier & Store Manager
Equis-Mart Tack
04.2022 - 12.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Monitored inventory at checkout, ensuring high-demand items were always in stock.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Education
No Degree -
Meraki High School
Fair Oaks, United States06-2027
Skills
Customer service
Cash handling
Customer complaint resolution
Patience and composure
Time management
Product knowledge
Merchandise restocking
Up-selling techniques
Customer relationship management (CRM)
Product recommendations
POS system operation
Inventory management
Phone etiquette
Work Preference
Work Type
Part TimeLanguages
English
Native or Bilingual
German
Professional Working
Timeline
Customer Service Cashier & Store Manager
Equis-Mart Tack
04.2022 - 12.2024
No Degree -
Meraki High School