Jagoda Swallop
Minneapolis,MN
Summary
Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Brings 4-year background maintaining customer satisfaction and contributing to company success. Proficient in Omigo and Adobe software.
Overview
4
4
years of professional experience
Work History
CSA Dispatch
Minneapolis College Of Art And Design
2501 Stevens Ave, Minneapolis, MN 55404
02.2022 - Current
- Watched surveillance cameras to monitor suspicious activity and potential emergencies.
- Logged patrol officer activity using Omnigo.
- Distributed and logged building and vehicle keys.
- Answered the Campus Safety phone line as well as the Emergency line to proactively handle situations.
Store Team Member, Closer, Trainer
Subway
4416 Pflaum Rd Unit A, Madison, WI 53716
09.2019 - 01.2022
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Followed inventory management and loss prevention policies to minimize shrink in store.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Maintained checklists of required documentation and open issues affecting closings.
- Independently maintained store condition while attending to customer satisfaction.
Prep Cook, Line Server, Closer
Chipotle
4628 E Washington Ave, Madison, WI 53704
01.2019 - 08.2019
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Rung up purchases, gave change and issued receipts.
- Took customer orders and prepared take-out items.
- Maintained dishwashing duties.
Meat and Seafood Clerk
Metro Market
6010 Cottage Grove Rd, Madison, WI 53718
05.2018 - 01.2019
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Grilled and seasoned meat to-order by the customers specifications.
- Prepared and stocked meat and seafood to the department's protocol.
Sales Floor, Cashier, Pricing
Goodwill
2127 E Springs Dr, Madison, WI 53704
03.2018 - 05.2018
- Collected and authorized payments of guests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Helped customers complete purchases, locate items and join reward programs.
- Reviewed items to determine their proper price.
Education
Bachelor of Arts - Comic Art
03.2024
High School Diploma -
Malcolm Shabazz City High School
1601 N Sherman Ave, Madison, WI 5370405.2020
Skills
- Correcting Discrepancies
- Call Documentation
- POS Systems and Ordering Platforms
- Presenting Solutions
- Customer Support
- English Speaker
- Polish Speaker
- Proficient in Omnigo
- Proficient in Adobe
- Fast Learner
- Organized
Websites
Timeline
CSA Dispatch
Minneapolis College Of Art And Design
02.2022 - Current
Store Team Member, Closer, Trainer
Subway
09.2019 - 01.2022
Prep Cook, Line Server, Closer
Chipotle
01.2019 - 08.2019
Meat and Seafood Clerk
Metro Market
05.2018 - 01.2019
Sales Floor, Cashier, Pricing
Goodwill
03.2018 - 05.2018
Bachelor of Arts - Comic Art
High School Diploma -
Malcolm Shabazz City High School