Josiah Prieto
Summary
Detail-oriented individual with a proven track record in event coordination and team collaboration. Skilled in time management and adaptable service, ensuring seamless operations and memorable experiences for guests.
Overview
8
8
years of professional experience
Work History
Suite Runner
Professional Sports Catering
El Paso
03.2021 - Current
- Delivered prepared meals to suite holders, enhancing their event experience.
- Collaborated with kitchen staff to ensure timely meal service.
- Maintained cleanliness and organization of suite areas, ensuring a welcoming environment for guests.
- Assisted with inventory management of food and beverage supplies to support seamless service operations.
Customer Service Advocate
GC Services
El Paso
12.2019 - 01.2021
- Handled escalated calls for front-line associates, addressing complex issues and restoring customer satisfaction promptly.
- Assisted customers with inquiries and resolved issues efficiently, enhancing overall customer experience.
- Guided customers through product features and services, resulting in improved product understanding and satisfaction.
- Documented customer interactions using company-specific software tools.
Crew Member
McDonald's
El Paso
10.2018 - 11.2019
- Prepared food items according to company standards and safety guidelines, ensuring quality and compliance.
- Followed health regulations to ensure food safety compliance at all times.
- Assisted customers with orders and inquiries, enhancing overall satisfaction.
- Performed cashier duties, efficiently processing orders and payments to streamline customer service.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
High School Diploma -
East Bakersfield High School
Bakersfield, CA05-2018
Skills
- Order fulfillment
- Inventory management
- Customer service
- Event coordination
- Meal preparation
- Time management
- Team collaboration
- Adaptability in service
- Detail-oriented approach
Timeline
Suite Runner
Professional Sports Catering
03.2021 - Current
Customer Service Advocate
GC Services
12.2019 - 01.2021
Crew Member
McDonald's
10.2018 - 11.2019
High School Diploma -
East Bakersfield High School