Jahaira Zabala
Jamestown,NY
Summary
Dedicated Care Coordinator with expertise in case management and patient education. Proven ability to optimize scheduling, enhance patient engagement, and foster collaboration among healthcare teams.
Overview
12
12
years of professional experience
Work History
Care Coordinator
The Chautauqua Center
Jamestown, NY
04.2024 - Current
- Coordinated patient care plans with interdisciplinary teams to ensure comprehensive service delivery.
- Managed scheduling for appointments, optimizing patient flow and reducing wait times.
- Developed and maintained communication channels between patients and healthcare providers for enhanced engagement.
- Assisted in conducting patient assessments to identify needs and facilitate appropriate referrals.
- Educated patients on available services, fostering increased utilization of healthcare resources.
- Collaborated with community organizations to expand support services for patients and families.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Teacher
Chautauqua Opportunities
Jamestown, NY
12.2014 - 02.2024
- Developed and implemented engaging lesson plans tailored to diverse learning styles.
- Facilitated collaborative learning experiences that fostered student engagement and communication skills.
- Assessed student performance using various evaluation tools to guide instructional strategies.
- Mentored junior teachers, providing guidance on curriculum development and classroom management techniques.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Led workshops on innovative teaching methods, promoting best practices among faculty members.
Education
Bachelor of Science - Human Services
Post University
Waterbury, CT06-2029
Associate of Science - Early Childhood Education
Post University
Waterbury, CT06-2025
Skills
- Case management
- Documentation
- Patient education
- Organizational skills
- Goal setting
- Scheduling
- Care planning
- Medical terminology
- Progress monitoring
- Time management
- Team collaboration
Languages
Spanish
Native or Bilingual
Timeline
Care Coordinator
The Chautauqua Center
04.2024 - Current
Teacher
Chautauqua Opportunities
12.2014 - 02.2024
Bachelor of Science - Human Services
Post University
Associate of Science - Early Childhood Education
Post University