Open To Work
Jahan Muhammad
Work Preference
Summary
Dedicated and customer-focused professional with over six years of experience in automotive sales and technical support. Skilled in guiding clients through diagnostics, product selection, and financing processes while delivering exceptional service. Seeking to leverage strong communication and problem-solving abilities in a dynamic role that values service excellence and growth opportunities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Pro Sales
Home Depot
Loganville
12.2025 - 05.2026
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Customer Experience Consultant
CarMax CEC
Atlanta
07.2019 - 08.2025
- Engaged with customers via phone, online platforms, and text to provide information and support throughout the sales process
- Recommended vehicles tailored to customer needs and preferences
- Assisted with financing applications and explained available options
- Processed payments, updated records, and managed sales documentation
- Resolved customer inquiries and issues to ensure a positive experience
Call Center Representative
Wipro Atlanta (Geek Squad)
Atlanta
10.2018 - 07.2019
- Performed diagnostics and recommended repairs for client devices
- Communicated findings and solutions via phone and in-person interactions
- Executed quick fixes and PC repairs; scheduled in-home and in-store appointments
- Handled billing inquiries and renewal processes with accuracy and professionalism
Education
Bachelor of Science - Business Administration And Management
Grand Canyon University
Phoenix, AZ 04.2026 - 06.2026
Skills
- Customer Service
- Communication
- Sales Support
- Vehicle Recommendations
- Financing
- Payment Processing
- Technical Diagnostics
- PC Repair
- Appointment Scheduling
- Coordination
- CRM
- Internal System Management
- Problem Solving
- Conflict Resolution
- Multichannel Client Engagement
Timeline
Bachelor of Science - Business Administration And Management
Grand Canyon University
04.2026 - 06.2026
Pro Sales
Home Depot
12.2025 - 05.2026
Customer Experience Consultant
CarMax CEC
07.2019 - 08.2025
Call Center Representative
Wipro Atlanta (Geek Squad)
10.2018 - 07.2019