Summary
Overview
Work History
Education
Skills
Certifications
Clubs/Organizations
Timeline
Generic
Jaharah Yahaya

Jaharah Yahaya

Elizabeth City,NC

Summary

A dependable employee seeking an opportunity to expand skills and contribute to company success. I am considered hardworking, ethical, and detail-oriented. Dedicated professional with demonstrated customer service, time management, and trend-tracking strengths. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with a strong background in cultivating positive relationships and exceeding goals.

Overview

6
6
years of professional experience

Work History

Vikings Care Food Pantry Manager

Lyteshia Riddick
09.2024 - 11.2024
  • Conducted regular inspections of pantry equipment, ensuring timely maintenance and repairs when necessary.
  • Trained new pantry team members on proper procedures, resulting in increased productivity and consistency.
  • Actively participated in professional development opportunities, staying informed about industry trends and best practices to continuously improve pantry management skills.
  • Supported special events such as fundraisers or celebrations by coordinating food preparations within the pantry department efficiently.

CLAIMS REPRESENTATIVE

NC Education Lottery
05.2024 - 08.2024
  • Maintaining manual and computerized filing systems, including entering data, cross-indexing, and filing documents.
  • Operate computer terminal to verify, input, and retrieve data
  • Sell lottery tickets to and redeem winning tickets for the general public
  • Process claims for players

AUDITOR

Pics Inventory
04.2023 - 05.2024
  • Prepared detailed reports on audit findings
  • Carried out efficient audits based on preliminary reviews and outlined plans
  • Helped improve internal controls by evaluating systems and recommending updates
  • Facilitated strong lines of communication with senior management to actively present audit findings and recommendations

ASSISTANT STORE MANAGER

PLS Cash Checking
03.2020 - 11.2022
  • Managed inventory effectively, completing regular cycle counts and maintaining loss prevention strategies
  • Resolved escalated customer service issues by coordinating solutions between sales and operations teams
  • Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction
  • Scheduled and delegated assignments to maximize coverage
  • Performed opening and closing duties as needed, ensuring security of store premises
  • Managed daily store operations to ensure smooth functioning and customer satisfaction

PUBLIC SAFETY TELECOMMUNICATOR

Sentry Watch
10.2018 - 03.2020
  • Supported communications center operations with filing, typing, copying, scanning and maintaining updated files and reports
  • Provided pre-arrival instructions to callers in crisis situations, including CPR guidance
  • Ensured confidentiality of sensitive information related to callers and incidents
  • Dispatched police, fire, and medical personnel to scenes of incidents
  • Answered emergency and non-emergency calls promptly and efficiently

Education

Bachelor of Science - Social Work

Elizabeth City State University
Elizabeth City, NC
12-2028

TRADE SCHOOL -

Kittrell Job Corps Center
Kittrell, NC
12.2023

HIGH SCHOOL -

Middle College at Bennett
Greensboro, NC
06.2020

Skills

  • Internal Controls
  • Financial Management
  • Audit Coordination
  • Problem Solving
  • Microsoft Office
  • Conflict Resolution
  • Critical Thinking
  • Cash Handling Expertise

Certifications

  • CPR Certified
  • Business Office Administration
  • Advanced Human Services
  • Google Project Management
  • Aviation

Clubs/Organizations

  • Vikings L.E.A.D
  • Campus Activity Board
  • WRVS-FM 89-9
  • Peer Wellness Ambassador

Timeline

Vikings Care Food Pantry Manager

Lyteshia Riddick
09.2024 - 11.2024

CLAIMS REPRESENTATIVE

NC Education Lottery
05.2024 - 08.2024

AUDITOR

Pics Inventory
04.2023 - 05.2024

ASSISTANT STORE MANAGER

PLS Cash Checking
03.2020 - 11.2022

PUBLIC SAFETY TELECOMMUNICATOR

Sentry Watch
10.2018 - 03.2020

TRADE SCHOOL -

Kittrell Job Corps Center

HIGH SCHOOL -

Middle College at Bennett

Bachelor of Science - Social Work

Elizabeth City State University

Similar Profiles

CREATE PROFILE
Jaharah Yahaya