Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jahayra Granados

Montgomery Village,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Receptionist

Capital Dentistry
07.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Maintained confidentiality of information regarding clients and company.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

High School Diploma -

Watkins Mill High School
Gaithersburg, MD
06.2023

Math, Data Science Major

Montgomery College
Germantown, MD
08.2023 - Current

Skills

  • Security Monitoring
  • Accounting and Billing Software
  • Organization Skills
  • Performance Improvement
  • Appointment Confirmation
  • Time Management

Languages

Spanish
Native or Bilingual

Timeline

Math, Data Science Major

Montgomery College
08.2023 - Current

Receptionist

Capital Dentistry
07.2021 - Current

High School Diploma -

Watkins Mill High School

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Jahayra Granados