Summary

Overview

Work History

Education

Skills

Languages

Timeline

Jahayra Granados

Montgomery Village,MD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2

2

years of professional experience

Work History

Receptionist

Capital Dentistry

07.2021 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Maintained confidentiality of information regarding clients and company.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.

Education

High School Diploma -

Watkins Mill High School

Gaithersburg, MD

06.2023

Math, Data Science Major

Montgomery College

Germantown, MD

08.2023 - Current

Skills

Security Monitoring
Accounting and Billing Software
Organization Skills

Performance Improvement
Appointment Confirmation
Time Management

Languages

Spanish

Native or Bilingual

Timeline

Math, Data Science Major

Montgomery College

08.2023 - Current

Receptionist

Capital Dentistry

07.2021 - Current

High School Diploma -

Watkins Mill High School