Hi, I’m
Jaheania Amaris Bailey Greene
Customer Service
Bridgeport,CT
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
4
years of professional experience
Work History
H&M
Sales Advisor
03.2022 - Current
Job overview
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by offering advice on purchases and promoting additional products.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Responded to in-person and telephone requests for information about company offerings.
Express
Sales Associate
06.2021 - 12.2021
Job overview
- Managed returns, exchanges and refunds in accordance with store policy.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Solved customer challenges by offering relevant products and services.
Weston Field ClubWeston , CT
Summer Day Camp Counselor
06.2019 - 08.2019
Job overview
- Organized and guided group activities by leading, coaching, and participating with campers.
- Factored-in abilities, needs and interests of participants in development of events and programs.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Transported and escorted program participants to and from activities and on field trips.
- Implemented and developed programs to promote physical fitness, teamwork and healthy living.
- Implemented camp activities fostering physical, social, and emotional growth.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
Housatonic Community College, Bridgeport, CT
No Degree from Pyschology
06.2025
Weston High School, Weston, CT
High School Diploma
06.2021
Skills
- Product Demonstration
- Providing Feedback
- Customer Service
- Sales Experience
- Staff Training
- Post-Sales Support
- Product and Service Knowledge
- Customer Buying Habits
- Problem-Solving Strengths
- Sales Expertise
- Customer Retention Abilities
- Product Promotion
Timeline
Sales Advisor
H&M
03.2022 - Current
Sales Associate
Express
06.2021 - 12.2021
Summer Day Camp Counselor
Weston Field Club
06.2019 - 08.2019
Housatonic Community College
No Degree from Pyschology
Weston High School
High School Diploma
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