Luis Carlos Martinez
Tamarac,Florida
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Sales Advisor
Arrigo Sawgrass
01.2022 - Current
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Demonstrated features, answered questions and offered solutions.
- Responded to in-person and telephone requests for information about company offerings.
- Scheduled appointments and managed master calendar.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
- Utilized CRM software to manage customer accounts and track performance metrics.
BDC Representative
Arrigo Dodge Chrysler Jeep Sawgrass
07.2021 - 01.2022
- Utilized consultative selling skills to identify key trends.
- Identified and solved problems with minimal guidance to minimize disruptions to business.
- Identified and executed appropriate strategies for business success.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Used sales and order management systems and technologies to facilitate exceptional customer service.
Shift Manager
McDonald's
01.2020 - 12.2020
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
Education
High School Diploma -
Gimnasio Los Robles
Bogota, Colombia12.2019
Skills
- Project Requirements
- Creating Collateral
- Maintaining Customer Database
- Onsite Product Demonstrations
- Product Demonstration
- Customer Buying Habits
- Campaign Support
- Product and Service Knowledge
- Client Development and Retention
- Making Appointments
- Product Promotion
- Social Media Strategy
- Automotive Knowledge
- Customer Service
- Interpersonal Communication Skills
- Bilingual Spanish and English
Languages
Spanish
Native or Bilingual
Timeline
Sales Advisor
Arrigo Sawgrass
01.2022 - Current
BDC Representative
Arrigo Dodge Chrysler Jeep Sawgrass
07.2021 - 01.2022
Shift Manager
McDonald's
01.2020 - 12.2020
High School Diploma -
Gimnasio Los Robles
Similar Profiles
Corey TateCorey Tate
Certified Automotive Technician at Arrigo Sawgrass CDJRCertified Automotive Technician at Arrigo Sawgrass CDJR
Alyssa McIntoshAlyssa McIntosh
Receptionist at Arrigo CDJR SawgrassReceptionist at Arrigo CDJR Sawgrass
Jaden WilsonJaden Wilson
Machine Technician at Arrigo Chrysler Dodge Jeep RAM SawgrassMachine Technician at Arrigo Chrysler Dodge Jeep RAM Sawgrass