Jahidah Mora
Margate,FL
Summary
Calm, dependable early-career professional with experience in pet care and customer service. Skilled in handling animals gently, following service instructions, and communicating clearly with pet parents and customers. Known for teamwork, time management, and maintaining clean, efficient workspaces.
Overview
3
3
years of professional experience
Work History
Professional Bather
PetSmart
Coral Springs, FL
02.2025 - 08.2026
- Bathed, brushed, and dried pets using breed-specific grooming techniques and salon safety procedures.
- Performed nail trims, ear cleaning, and basic coat care while maintaining pet comfort and control.
- Inspected pets for skin issues, matting, and irregularities, escalating concerns to salon leadership.
- Sanitized tubs, drying tools, and workstations to support clean and safe grooming operations.
- Followed grooming notes and service requests accurately to deliver consistent pet parent expectations.
- Handled dogs calmly during check-in, bathing, and drying to reduce stress and movement.
- Maintained organized workflow between bathing, drying, and prep tasks to support efficient salon throughput.
- Communicated service completion, coat condition, and care recommendations clearly with pet parents.
- Managed appointment scheduling to maximize efficiency and accommodate client needs.
Sales Associate
Five Below
Deerfield Beach, FL
11.2024 - 02.2025
- Built relationships with customers to encourage repeat business.
- Addressed basic customer concerns and escalated issues.
- Resolved basic customer concerns promptly and escalated issues when needed
- Collaborated with team members to keep sales floor organized and service-ready
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Kohl's
Coconut Creek, FL
10.2023 - 10.2024
- Assisted customers with product selection, sizing, and locating merchandise across sales floor
- Communicated current promotions, rewards, and store policies to improve customer experience
- Folded, tagged, and recovered apparel to maintain visual merchandising standards
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Replenished stock, organized merchandise, and maintained clean, shoppable displays
- Supported fitting room operations by returning items and tracking customer selections
Education
High School Diploma -
Cross Creek
Coconut Creek, FLSkills
- Proper bathing techniques
- Grooming techniques
- Attention to detail
- Stress tolerance
- Time management
- Multitasking Abilities
- Teamwork and collaboration
- Pet care communication
- Problem-solving
- Patience with animals
- Empathy for animals
- Adaptability to situations
- Reliable
- Multitasking
Timeline
Professional Bather
PetSmart
02.2025 - 08.2026
Sales Associate
Five Below
11.2024 - 02.2025
Sales Associate
Kohl's
10.2023 - 10.2024
High School Diploma -
Cross Creek