Jahiem Jones
Waters
Winter Park,FL
5
years of professional experience
Achieved high customer satisfaction ratings by implementing efficient sales techniques in dynamic environments.,Elevated operational performance through strong team collaboration and innovative inventory management practices.,Contributed to organizational success by enhancing workflow and supporting strategic goals.
Work History
All Round General Laborer
1 Year 4 Months- Operated heavy machinery and tools to assist in various labor tasks.
- Assisted in loading and unloading materials for construction projects.
- Collaborated with team members to ensure timely project completion.
- Maintained cleanliness and organization of work areas to promote safety.
- Chemical management & knowledge.
- Well trained in sales positions.
- Maintained accurate inventory records by conducting regular stock checks and reporting discrepancies to management for prompt resolution.
- Lifting product beyond 40lbs.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Collaborated with team members to meet sales targets consistently.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Analyzed data trends to identify potential areas for process improvement and operational efficiency.
Shift Leader
11 Months- Managed shift schedules, optimizing labor allocation to meet peak demand times.
- Supervised daily operations, ensuring efficient workflow and high-quality service delivery.
- Trained and mentored new staff on car wash procedures and customer service standards.
- Implemented safety protocols, reducing incident reports and enhancing team compliance.
- Conducted quality control inspections to maintain service excellence and customer satisfaction.
- Collaborated with management to develop process improvements that increased efficiency.
- Resolved customer complaints promptly, improving overall customer experience ratings.
- Monitored inventory levels, coordinating supplies procurement to prevent shortages during shifts.
- Completed cash and credit card transactions accurately using POS software.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Crew Member
1 Year 5 Months- Prepared and served food and beverages, ensuring adherence to quality standards.
- Operated point-of-sale systems for accurate transaction processing and cash handling.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Maintained cleanliness of workstations and dining areas to promote a welcoming environment.
- Collaborated with team members to optimize workflow during peak service hours.
- Resolved customer inquiries and concerns promptly to enhance overall satisfaction.
- Maintained cleanliness and organization of food prep areas, adhering to safety regulations.
- Assisted in preparation of ingredients, ensuring quality and consistency for daily menu items.
- Managed cash handling processes to ensure accuracy and compliance with financial regulations.
- Streamlined transaction procedures, reducing processing time and enhancing customer satisfaction.
- Analyzed inventory data to optimize stock levels and reduce discrepancies.
Dishwasher
2 Months- Operated dishwashing equipment to maintain cleanliness and sanitation standards.
- Collaborated with kitchen staff to ensure efficient workflow during peak hours.
- Maintained organized workstations, contributing to overall kitchen efficiency.
- Assisted in training new team members on proper dishwashing techniques and safety protocols.
- Monitored inventory levels of cleaning supplies, ensuring timely replenishment as needed.
- Adhered to health and safety regulations, promoting a safe working environment for all staff.
- Demonstrated adaptability by quickly learning new procedures and equipment usage as required.
- Prepared ingredients and assisted in meal assembly for high-volume service.
- Delivered exceptional customer service by addressing guest inquiries and resolving concerns promptly.
- Led initiatives to gather guest feedback, driving continuous improvement in service quality.
Education
High School Diploma
- Take Stock in Children Valencia Program: Scholarship Recipient
- Honor Roll: A,B Honor roll CO'22
- [3.8] GPA during Senior year.
- Extracurricular Activities: Football, Wrestling, Olympic lifting, Track&Field, Yearbook, Culinary, Computer/Video editing classes.
- Elected Captain of Field team for Track&Field.
Skills
Oversaw inventory management systems to optimize stock accuracy and availability.
Developed and executed sales techniques to drive revenue growth.
Directed customer support initiatives to enhance satisfaction and loyalty.
Implemented time optimization strategies to boost productivity.
Fostered teamwork and collaboration among diverse groups to achieve goals.
Managed multiple projects effectively to ensure timely completion.
Adapted strategies to meet dynamic market demands and organizational changes.
Accelerated learning processes to acquire new skills and knowledge.
Maintained a keen focus on detail to improve service quality.
Cultivated an energetic atmosphere to encourage team engagement.
Leveraged an outgoing personality to build strong client relationships.
Timeline
All Round General Laborer
Waters
04.2025 - CurrentRead More
Shift Leader
Aloma Car Wash
04.2024 - 03.2025Read More
Crew Member
Dunkin' Donuts
12.2022 - 05.2024Read More
Dishwasher
Chipotle
02.2022 - 04.2022Read More
Winter Park High School
High School Diploma
Read More