Jahir Jossue Hernandez
Las Vegas,NV
Summary
Highly motivated Service Manager with 4 years of Food Industry experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Will learn all types of various techniques required by set position.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Kitchen Manager
Chipotle
Las Vegas, NV
07.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
Service Manager
Chipotle Grill
Las Vegas, NV
02.2018 - Current
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Met with customers to discuss service needs and develop effective and practical solutions.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Reviewed and approved employee schedules and timesheets.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Oversaw training of team members.
Education
High School Diploma -
Centennial High School
Las Vegas, NV05.2018
Associate of Science - Engineering (Pre-Engineering)
College of Southern Nevada
Las Vegas, NV08.2021
Mechanical Engineering BSEG - Engineering
University of Nevada - Las Vegas
Las Vegas, NV 08.2020 - Current
Skills
- Train Employees
- Accounting Techniques
- Staff Management
- Financial Statements
- Maintenance and Repair
- Workflow Management
- Time Management
- Customer Service
- Team Leadership
- Critical Thinking
Languages
Spanish
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Kitchen Manager
Chipotle
07.2023 - Current
Mechanical Engineering BSEG - Engineering
University of Nevada - Las Vegas
08.2020 - Current
Service Manager
Chipotle Grill
02.2018 - Current
High School Diploma -
Centennial High School
Associate of Science - Engineering (Pre-Engineering)
College of Southern Nevada