Jahkia Evans
Brooklyn,NY
Summary
To obtain a challenging position in a company where I can contribute growth, expand my knowledge and pursue purposeful learning.
Results-driven case management professional with track record of effective client advocacy and support. Experienced in conducting thorough assessments and creating individualized care plans to meet client needs. Collaborates seamlessly with multidisciplinary teams and adapts to dynamic situations to ensure optimal client outcomes.
Overview
8
8
years of professional experience
Work History
Case Manager
Bronx Parent Housing Network
07.2024 - Current
- Organized caseloads for over 50 adult men.
- Utilized the CARES system to schedule and complete Independent Living Plans.
- Informed clients regarding housing subsidy vouchers.
- Submitted housing inquiries for clients who qualify for housing assistance.
- Completed psychosocial assessments for clients.
- Generated demographic to ensure all Independent Living Plans are up to date.
- Developed and maintained strong relationships with community resources to facilitate client referrals and support.
- Conducted thorough social service intake assessments of clients' situations, identifying issues, goals, and necessary interventions.
Case Manager
Black Veterans for Social Justice
01.2023 - 07.2024
- Assigned, monitored, administered, and organized caseloads of over 35 individuals.
- Used CARES to schedule and complete Independent Living Plans.
- Attended all scheduled Social Services Meetings.
- Informed clients of housing subsidy vouchers.
- Complete Social Service intakes in 48 hours.
- Create exit strategies for clients such as Rapid Rehousing, CITYFHEPS, SOTA and Family Reunification.
Residential Aide Supervisor
Highland Park Development Corp
05.2020 - 10.2021
- Supervised facility and residents. Responsibly maintaining the safety of the clients and ensuring compliance with program policies.
- Communicated directly with diverse individuals and families to provide information about eligibility requirements, application details, and information about the Homeless Shelter Program PATH.
- Completed all intake assessment forms and paperwork.
- Supervised daily operations of residential aide team, ensuring adherence to care protocols and service standards.
- Provided complex crisis intervention and communication to clients in psychological distress.
- Mentored and trained new staff on best practices in resident care and safety procedures.
Case Manager Supervisor
Children’s Community Services
03.2018 - 05.2020
- Assigned, monitored, administered and organized case loads of over 20 individuals and families.
- Maintained all relevant and necessary files, documentation and paperwork regarding individuals and families.
- Promoted access and effective utilization of assistance including income and non income benefits.
- Participated in related meetings and client care conferences.
- Coordinated comprehensive service plans for clients, ensuring access to housing and supportive services.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Improved client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Developed and implemented training programs to enhance staff skills and knowledge in child welfare policies.
- Supervised case management staff to ensure compliance with regulatory standards and best practices.
Education
High School Diploma -
Boys And Girls High School
BrooklynSkills
- CPR
- Fire Guard - F02
- F80 Certificate
- Mandated Reporter Certificate
- Case management
- Problem-solving
- Case documentation
- Time management
- Organization and multitasking
- Documentation and reporting
Timeline
Case Manager
Bronx Parent Housing Network
07.2024 - Current
Case Manager
Black Veterans for Social Justice
01.2023 - 07.2024
Residential Aide Supervisor
Highland Park Development Corp
05.2020 - 10.2021
Case Manager Supervisor
Children’s Community Services
03.2018 - 05.2020
High School Diploma -
Boys And Girls High School