Jahmai Lee
Brooklyn,United States
Summary
Motivated and reliable individual with a strong desire to contribute to your establishment. Known for being a quick learner with exceptional attention to detail, always eager to take on new tasks and challenges. Dedication to excellence and ability to adapt quickly make a valuable asset to any team. Excited about the opportunity to bring skills and enthusiasm to your organization.
Overview
8
8
years of professional experience
Work History
Information Specialist
Maimonides Medical Center
11.2024 - Current
- Provide exceptional customer service to all patients, visitors, and customers
- Interview patients and accurately enter and update patient demographics, personal information, and medical history
- Collect and scan legal IDs, insurance cards, signed consent forms, third party liability documents, and advance care plans
- Obtain electronic and/or phone benefit verifications, coordinating benefits, determining participating and non-participating insurance coverage
- Manage bed placement by coordinating bed assignment for post up surgical patients and emergency admissions
- Resolve patient checklists and work queue encounters
- Perform other related duties incidental to the work described herein
Personal Vehicle Delivery Driver
United Parcel Service - UPS
10.2023 - 12.2023
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Conducted routine vehicle inspections to ensure compliance with safety regulations.
- Coordinate with cross-functional teams to ensure timely delivery of packages
- Loaded truck and properly secured items to prevent damage for deliveries.
Route Delivery Driver
Chadwell Supply
05.2023 - 08.2023
- Operated box truck to transport products, goods, and materials from and between distribution facilities and route drivers.
- Observed and obeyed all traffic signs, laws, and road conditions when operating vehicle.
- Encouraged excellent customer satisfaction through prompt and accurate product delivery and communication with company and customer personnel.
- Performed daily inspection of delivery vehicle including: all fluid levels, tire pressure, tire condition, evaluating general road worthiness to ensure the vehicle meets DOT requirements
- Trained new drivers on company protocols and safe driving practices, fostering a culture of safety.
Owner
Zess Auto Spa
11.2020 - 09.2022
- Managed daily operations, ensuring efficient workflow and resource allocation.
- Inspected and maintained car wash chemicals and equipment.
- Trained new employees and developed their skillsets.
- Fostered a strong sense of culture within the site anchored in accountability, communication, and ensuring customer satisfaction.
- Ensured adherence to local waste disposal and recycling regulations
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Coach Cleaner
Amtrak
03.2020 - 09.2020
- Performed cleaning assignments for train cars in accordance with FDA and Amtrak standards and guidelines
- Drained and flushed waste tanks
- Vacuumed, moped, dusted, swept, washed walls and windows
- Used chemical cleaners, equipment and material in accordance with regulatory agencies and HAZCOM guidelines and procedures
- Maintained proper care and use of materials, equipment, machines and hand tools normally associated with assigned job
Security Guard
Eddie Harris Residential Facility
01.2018 - 02.2020
- Conducted routine patrols of the facility premises, including common areas, entrances and grounds to deter and detect any security breaches.
- Monitored security cameras and alarm systems to identify and address potential security threats or breaches.
- Responded promptly to emergency situations such as medical incidents, disturbances, fires, and security breaches.
- Summoned assistance from police, fire department, and other first responders as directed.
- Enforce access control policies by verifying the identity and purpose of individuals entering the facility.
- Mediated and de-escalated conflicts between residents or visitors, utilizing effective communication and conflict resolution techniques.
- Reported incidents and disturbances to appropriate personnel and maintain accurate incident logs.
Education
High School Diploma -
Brooklyn Institute for Liberal Arts
Brooklyn, New York06.2016
Skills
- Medical records organization
- HIPAA regulations adherence
- Management of information release requests
- Management of electronic health records
- Cross-departmental collaboration
- Strong relationship-building abilities
- High-quality client service
Hobbies and Interests
Travelling, Outdoor activity, Cooking & Baking, Listening to music
Timeline
Information Specialist
Maimonides Medical Center
11.2024 - Current
Personal Vehicle Delivery Driver
United Parcel Service - UPS
10.2023 - 12.2023
Route Delivery Driver
Chadwell Supply
05.2023 - 08.2023
Owner
Zess Auto Spa
11.2020 - 09.2022
Coach Cleaner
Amtrak
03.2020 - 09.2020
Security Guard
Eddie Harris Residential Facility
01.2018 - 02.2020
High School Diploma -
Brooklyn Institute for Liberal Arts
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