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Associate Principal Engineer

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Multifaceted Lead Csr with proven customer service expertise, strong attention to detail and superior work ethic. Proficient in supporting customer service teams by addressing escalated issues and assisting with troubleshooting. Talented trainer and mentor with performance-oriented mindset.

I am always looking for opportunities that challenge my current skills and abilities. Leadership is one of my top qualities that I have used in each of my positions, which I embrace to encourage coworkers and my leaders to have integrity and quality in everything we do. I will help bring the company to the top of the industry with my dedication, ambition, and positivity.

Knowledgeable and dedicated customer service professional with extensive experience in the Aviation industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing business.

Systematic Lead Customer Service Representative committed to simultaneously handling customer and associate needs. Thorough and skilled researcher possessing first-rate communication and analytical problem-solving abilities. Focused on increasing team performance by defining and clarifying goals, responsibilities and roles.

Hardworking employee with 15 years of experience in customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Jahnia Venson

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Lead Customer Service Representative

Sales Associate

Tutor

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Advanced Regents Diploma -

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Lead Customer Service Representative

Sales Associate

Tutor

Advanced Regents Diploma -

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