Jahntia Murdaugh
Greensboro,NC
Summary
Experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
5
5
years of professional experience
Work History
Team Leader
The Max Family Entertainment Center
Orangeburg, SC
06.2020 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Facilitated training for associates through daily coaching and regular performance appraisals.
Cashier
The Music Doctor
Orangeburg, SC
03.2018 - 05.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High School Diploma -
Calhoun County High School
St. Matthews, SC05.2021
Skills
- Coaching and Mentoring
- Overseeing Daily Activities
- SOP Adherence
- Continuous Professional Improvement
- Collaborative Environments
- Analytical Thinking
- Attention to Detail
- Following Instructions
- Willingness to Learn
- Teamwork and Collaboration
- Customer Service
- Workplace Safety
Timeline
Team Leader
The Max Family Entertainment Center
06.2020 - Current
Cashier
The Music Doctor
03.2018 - 05.2021
High School Diploma -
Calhoun County High School
Similar Profiles
Caleb OltmannsCaleb Oltmanns
Line Cook at Stars And Strikes Family Entertainment CenterLine Cook at Stars And Strikes Family Entertainment Center
Matyson HuffordMatyson Hufford
Redemption Worker, Kitchen Worker at Family Friendly Entertainment CenterRedemption Worker, Kitchen Worker at Family Friendly Entertainment Center
Kellen St JohnKellen St John
Kitchen Team Member at Langer's Family Entertainment CenterKitchen Team Member at Langer's Family Entertainment Center
Robert Lunsford IIIRobert Lunsford III
Manufacturing Associate at GKN AutomotiveManufacturing Associate at GKN Automotive
NICHOLAS VARGANICHOLAS VARGA
Inventory Manager at WESCOInventory Manager at WESCO