Jah'nya McGahee
Pembroke,FL
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in a prison setting. Handles difficult inmates and high-pressure situations with sound judgment and effective communication.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Miami Dade Corrections & Rehabilitation Department
06.2023 - Current
- Experience counseling with mental health inmates in a mental health lockdown living quarter.
- Responded to emergency situations and de-escalated hostile confrontations.
- Assisted in intake and release of inmates.
- Interviewed inmates to obtain information and evidence.
- Searched building and grounds, living quarters, and work areas for contraband.
Correctional Officer
Florida Department Of Corrections
11.2021 - 06.2023
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Experienced with responding to crisis situations as outlined by policies and procedures.
Department Manager
Crate And Barrel
01.2020 - 11.2021
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
Stock Associate
Crate And Barrel
05.2019 - 01.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Maintained effective team member communication.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Managed inventory storage in clean and organized fashion.
Front Desk Receptionist
Boys And Girls Club Of Broward County
06.2015 - 06.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
High School Diploma -
Miramar High School
Miramar, FL06.2017
Skills
- Conduct Reporting
- Control Room Maintenance
- Security Checks
- Inmate Supervision
- Contraband Searching
- Firearms Training
- Mental Health Awareness
- Booking Procedures
Timeline
Correctional Officer
Miami Dade Corrections & Rehabilitation Department
06.2023 - Current
Correctional Officer
Florida Department Of Corrections
11.2021 - 06.2023
Department Manager
Crate And Barrel
01.2020 - 11.2021
Stock Associate
Crate And Barrel
05.2019 - 01.2020
Front Desk Receptionist
Boys And Girls Club Of Broward County
06.2015 - 06.2019
High School Diploma -
Miramar High School
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