JAHVON MCKENZIE
Port Reading,NJ
Summary
Dedicated and personable sales associate with 2 years of experience at TJ Maxx, known for providing exceptional customer service and maintaining high customer satisfaction ratings. Skilled at building rapport with customers and coworkers, managing multiple tasks, and prioritizing work effectively. Currently a sophomore majoring in Electrical Engineering at NJIT with a GPA of 2.9. Possess a basic understanding of coding in C++, seeking to leverage my customer service expertise and technical background to excel in a customer-focused role.
Overview
3
3
years of professional experience
Work History
Sales Associate
TJ Max
, NJ
12.2021 - Current
- Greeted and assisted customers with their shopping needs, providing product information and recommending merchandise based on their preferences.
- Maintained a clean and organized store environment, ensuring that merchandise was properly displayed and restocked.
- Processed transactions using a cash register and credit card terminal, handling cash and maintaining accurate records of sales.
- Helped to train new sales associates on store policies and procedures, including customer service best practices.
- Assisted with inventory management tasks, including receiving, unpacking, and labeling merchandise.
- Provided exceptional customer service, consistently achieving high customer satisfaction ratings, and receiving positive feedback from customers and management.
Education
Bachelor of Science - Electrical Engineering
New Jersey Institute of Technology
Newark, NJ05-2027
High School Diploma -
Linden High School
Linden, NJ06-2023
Skills
- Skilled collaborator
- Committed high achiever
- Solution oriented
- Exceptional customer service skills, with a proven ability to build rapport and communicate effectively with customers and coworkers
- Excellent verbal and written communication skills, with a professional and friendly demeanor
- Basic understanding of coding in C
References
References available upon request.
Timeline
Sales Associate
TJ Max
12.2021 - Current
Bachelor of Science - Electrical Engineering
New Jersey Institute of Technology
High School Diploma -
Linden High School