JAHVON MCKENZIE
Port Reading,NJ
Summary
Dedicated and personable sales associate with 2 years of experience at TJ Maxx, known for providing exceptional customer service and maintaining high customer satisfaction ratings. I am skilled at building rapport with customers and coworkers, managing multiple tasks, and prioritizing work effectively. I am currently a sophomore majoring in Electrical Engineering at NJIT with a GPA of 2.9. Possess a basic understanding of coding in C++, MATLAB, and SolidWorks, seeking to leverage my customer service expertise and technical background to excel in a customer-focused role.
Overview
3
3
years of professional experience
Work History
Sales Associate
TJ Max
, NJ
12.2021 - Current
- Greeted and assisted customers with their shopping needs, providing product information and recommending merchandise based on their preferences.
- Maintained a clean and organized store environment, ensuring that merchandise was properly displayed and restocked.
- Processed transactions using a cash register and credit card terminal, handling cash and maintaining accurate records of sales.
- Helped to train new sales associates on store policies and procedures, including customer service best practices.
- Assisted with inventory management tasks, including receiving, unpacking, and labeling merchandise.
- Provided exceptional customer service, consistently achieving high customer satisfaction ratings, and receiving positive feedback from customers and management.
Education
Bachelor of Science - Electrical Engineering
New Jersey Institute of Technology
05-2027
High School Diploma -
Linden High School
06-2023
Skills
- Skilled collaborator
- Committed high achiever
- Solution oriented
- Exceptional customer service skills, with a proven ability to build rapport and communicate effectively with customers and coworkers
- Excellent verbal and written communication skills, with a professional and friendly demeanor
- Basic understanding of coding in C and MATLAB
- Basic proficiency in SolidWorks
Timeline
Sales Associate
TJ Max
12.2021 - Current
Bachelor of Science - Electrical Engineering
New Jersey Institute of Technology
High School Diploma -
Linden High School