Jaice Beals
Tulsa,Oklahoma
Summary
Dependable Associate bringing strong organizational skills and methodical approach to tasks. Focused on achieving results with accuracy and speed, ensuring minimal errors in all assignments. Demonstrates solid work ethic and commitment to maintaining order in work processes. Well-prepared to contribute relevant knowledge and abilities as Associate.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Ramp Agent
Piedmont
Tulsa, OK
07.2025 - Current
- Communicated with team members to resolve operational issues promptly.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Utilized two-way radio communication systems to communicate between ramp agents and pilots and ground crew personnel.
- Checked flight manifests to ensure accuracy of luggage loaded onto planes.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Went through airline training to learn the proper way and the safe way to do things.
Guest Service Representative
Suite Shots
Jenks, OK
04.2025 - 07.2025
- Assisted guests with reservations and inquiries at the entertainment venue.
- Provided detailed information about facility amenities and services to guests.
- Handled guest complaints and resolved issues promptly to maintain a positive experience.
- Monitored cleanliness and organization of guest areas, ensuring a welcoming atmosphere.
- Processed payments and maintained accurate cash handling procedures during shifts.
- Handled customer complaints professionally and efficiently.
Associate
Ralph Lauren
Jenks, OK
07.2024 - 04.2025
- Developed strong customer service skills through daily interactions with customers.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Operated cash register to process cash, check and credit transactions.
- Assisted with inventory by identifying and marking items for removal from shelves or storage areas.
- Answered phone calls from potential customers to direct to appropriate products or departments.
- Resolved administrative and logistical issues promptly and professionally.
- Trained new employees on basic customer service techniques and procedures.
- Participated in team meetings, providing insights to improve operations.
- Arranged merchandise with signage and appealing displays to encourage customer sales.
- Assisted with inventory management by processing deliveries, conducting stock checks, and maintaining accurate stock levels.
- Watched for and recognized security risks and thefts.
Substitute Teacher
Kelly Education
Tulsa, OK
01.2024 - 07.2024
- Managed classroom environment, helping students learn in absence of regular teachers.
- Maintained discipline and classroom control, fostering safe and positive learning environment.
- Provided classroom teacher with written feedback on results of lessons and student behavior issues.
- Utilized technology and multimedia resources to enhance instruction.
- Maintained accurate records including attendance reports, grades, behavior logs.
Lifeguard
YMCA
Tulsa, OK
08.2023 - 01.2024
- Remained calm and poised during periods of stress or when dealing with difficult people.
- Monitored pool to identify individuals in distress or other emergency situations.
- Paid close attention to weak swimmers and high-risk patrons.
- Updated paperwork related to certifications, training programs, incident reports, as required by law.
- Enforced safety policies and rules to guests to prevent accidents.
- Administered CPR, first aid, AED when necessary.
- Attended regularly scheduled staff meetings and trainings.
- Responded promptly to emergencies, providing first aid and rescue assistance.
Lifeguard
Camp Loughridge
Tulsa, OK
06.2023 - 08.2023
- Company Overview: (seasonal)
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
- Conducted pool opening and closing duties.
- Attended regularly scheduled staff meetings and trainings.
- Conducted regular drills in order to stay prepared for any potential emergency situation.
- Developed strong working relationships with other employees and general public.
- Remained calm and poised during periods of stress or when dealing with difficult people.
- Documented incidents and injuries for accurate
Hostess
Big Whiskey's
Tulsa, OK
03.2022 - 03.2023
- Greeted and seated guests promptly to enhance dining experience.
- Assisted in training new staff on customer service protocols.
- Maintained cleanliness and organization of front-of-house areas.
- Handled guest feedback to improve service quality and satisfaction.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Built positive relationships with other front-of-house and kitchen staff.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
Education
Memorial High School
Tulsa, OKSkills
- Emergency procedures
- Safety regulations
- Customer service
- Conflict resolution
- Team collaboration
- Communication skills
- Time management
- Leadership skills
- Stress management
- Problem solving
- Attention to detail
- Adaptability and flexibility
- Verbal and written communication
- Cabin searches
- Adult AED and CPR
- First aid
- Baggage handling assistance
- Empathy and patience
- Clear communication
- Leadership qualities
- Safety procedures
Timeline
Ramp Agent
Piedmont
07.2025 - Current
Guest Service Representative
Suite Shots
04.2025 - 07.2025
Associate
Ralph Lauren
07.2024 - 04.2025
Substitute Teacher
Kelly Education
01.2024 - 07.2024
Lifeguard
YMCA
08.2023 - 01.2024
Lifeguard
Camp Loughridge
06.2023 - 08.2023
Hostess
Big Whiskey's
03.2022 - 03.2023
Memorial High School