Jaice Beals
Tulsa
Overview
1
1
Certification
4
4
years of professional experience
Work History
Ramp Agent/Ramp Trainer
Piedmont
Tulsa
07.2025 - Current
- Communication with team members.
- Utilizing radio communication systems.
- Went through airline training to learn proper procedure.
- Loading passengers bags and cargo along with transporting the bags.
- Responsible for below-the-wing servicing of the aircraft.
- Perform cabin maintenance tasks.
- Work as a team to meet corporate objectives.
- Ensuring the safety and comfort of every operation, consistently following FAA regulations and company procedures.
- Meeting high standards of dependability and professionalism to ensure on-time departures and seamless operations.
- Demonstrating adaptability and resilience by handling long hours and irregular schedules, while staying composed in a dynamic environment.
- Working independently without direct supervision, while remaining a collaborative and dependable member of the ground crew.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Maintained on-time connections by guiding aircraft to and from gate positions.
- Evaluated training programs for effectiveness and relevance to job roles.
- Facilitated workshops to improve team performance and collaboration.
- Assisted employees in identifying skill gaps and creating development plans.
Guest Services
Suite Shot
Jenks
04.2025 - 07.2025
- Directed training, policies, staff scheduling and current promotions for guest services team.
- Managed inventory of supplies necessary for guest services operations.
- Processed payments for guest services rendered.
- Developed and implemented strategies to improve guest services.
- Assigned and monitored daily tasks of the guest services team members.
- Collaborated with other departments to ensure smooth operations of all guest services.
Sale Associate/cashier
Ralph Lauren
Jenks
07.2024 - 04.2025
- Developed strong customer service skills through daily interactions with customers.
- Provided customer service support for inquiries, complaints, and returns.
- Participated in team meetings, providing insights to improve operations.
- Operated point-of-sale system for processing transactions efficiently and accurately.
- Assisted customers with finding the right product for their needs.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Substitute Teacher
Kelly Education
Tulsa
01.2024 - 07.2024
- Collaborated with school staff to support student needs and enhance learning experiences.
- Managed classroom behavior and maintained a positive learning environment.
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
Lifeguard/Camp Counselor
YMCA / Camp Loughridge
Tulsa
06.2023 - 04.2024
- Remained calm and poised during periods of stress or when dealing with difficult people.
- Enforced pool rules among swimmers and patrons in order to maintain safe swimming conditions.
- Passed Audits.
- Developed strong working relationships with other employees and general public.
- Documented incidents and injuries for accurate.
- Responding with leadership and composure to a variety of emergency and non-emergency situations.
- Maintained cleanliness and organization of the pool deck and surrounding areas.
- Used training and medical supplies to examine injured people and administer first aid.
- Adhered strictly to emergency action plans.
Hostess/Food Runner
Big Wiskey's
Tulsa
03.2022 - 03.2023
- Greeted guests warmly and escorted them to their tables.
- Managed reservations and organized seating arrangements efficiently.
- Handled customer inquiries and resolved seating-related issues promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phones promptly to record and confirm reservations.
- Handled cash payments and reconciled daily transactions accurately.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
Education
Diploma -
Memorial High School
Skills
- First Aid
- Customer service
- Conflict resolution
- AED Experience
- Team collaboration
- Time management
- Leadership skills
- Stress management
- Responsibility
- Problem Solving
- Attention to detail
- Clear Communication
- Adaptability and Flexibility
- Safety awareness
Certification
- First Aid
- AED
- CPR
Timeline
Ramp Agent/Ramp Trainer
Piedmont
07.2025 - Current
Guest Services
Suite Shot
04.2025 - 07.2025
Sale Associate/cashier
Ralph Lauren
07.2024 - 04.2025
Substitute Teacher
Kelly Education
01.2024 - 07.2024
Lifeguard/Camp Counselor
YMCA / Camp Loughridge
06.2023 - 04.2024
Hostess/Food Runner
Big Wiskey's
03.2022 - 03.2023
- First Aid
- AED
- CPR
Diploma -
Memorial High School